"Reject" tenants that would have passed screening?

[Brandon Taylor]

Hi all,

I currently use RentRedi and am trying to deal with the following situation:

- I have a bunch of prequalifications and applications in my queue

- I've accepted one tenant and filled the unit

My question is, "How should I mark the others down in the software that would have passed my screening standards?" "And what message should I send them?"

RentRedi has options of "Accept", "Reject", and "Request Update (more information)". I guess the one that makes the most sense is "Reject", but that seems weird because they might have actually passed screening. In the message, I could say "Did not go through application because unit is already filled." I guess I'd like an option like that though instead of "Reject".

Right now, they're just "Pending" in limbo.

I'd be curious to hear others processes for handling this in PM software, even if you don't use RentRedi.

I've tried to explain the situation to RentRedi support many times and they're making me want to pull out what hair I still have.

Thanks in advance,

Brandon