You took criticism like someone who is looking to get better, and realize it's not personal.

When we told her the next morning that it would take days to get new payoff letters and we would miss our rate lock deadline, she said it wasn’t critical and they could make do with what they had.

You may also be able to "make your market" if you can hit a critical mass.

EPO's, PPP's, and clawbacks are critical to manage this as well. 

These are the critical tests you will need to achieve and support with a detailed time log.

I'm a GC so I understand her predicament and realize maintaining relationships is critical.

One critical aspect we focus on is identifying and preventing fraud.

When we told her the next morning that it would take days to get new payoff letters and we would miss our rate lock deadline, she said it wasn’t critical and they could make do with what they had.

Your tech stack is critical.

There are opinions on these forums and people have a right to them and people may take it as criticism. real estate is not a business where everyone is friendly and just as you have shown from whoever was trying to scam you and has nothing to do with doing your best, its about being educated before moving forward.