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Updated 14 days ago,
Housekeepers want 50% without Cleaning
Hi Everyone, I recently had a last minute cancellation due to Covid (same day cancellation). I informed the guests that I would refund there cleaning fee because the cabin would not need to be cleaned. I informed my cleaners that she did not need to clean on date of checkout. She came back to me and asked if I would pay her 50% of my cleaning fee if guests cancel within 48 hours. Her reasoning is that she put it in her schedule and she could have accepted other cleaning jobs. What are your thoughts?