Your instinct to speak directly to the PM and not through your realtor is spot on.

I can share some of it with you and help guiding you through the process. 

To avoid going through the same poor experience, keep reading.Even if someone give you a referral, don’t make the mistake of assuming that PMC will meet your expectations, just because they met the expectations of the referral source.We also can’t believe how many owners hire the first PMC they speak with!

I am learning a lot about the business that, had I not gone through this process, I wouldn’t have learned nearly as much.

I do direct booking through the Houfy website, taking credit card payment by Square. 

OH, no idea, only ever passed through.  

,Renting your primary home back to yourself isn’t typically allowed by the IRS for tax purposes, even if structured through an LLC.

Hi BP community,I'm going through a landlord's worst nightmare now, long story short, I have a fully furnished rental property in Florida, previously an AirBnB converted to long term rental. 

It takes walking new investors through the process from real life lead generation to acquisition, renovation and disposition. 

When I ask for clarification, I only get vague responses.I’d really like to hear if others have gone through similar experiences with AppFolio.