My point is simply this, I think it's important we keep a mood that fosters support and education versus harsh criticism.Mike drop.

This may sound a little harsh but my wife worked with a restaurant group for a number of years.

Sorry to get a bit harsh.  

@Jamie Wooley, I won't be harsh or cruel and tell you that I don't like any of them.

Concern susceptible to harsh chemical cleaners if used by tenants. 

It's a good thing for the public these contracts have come under various new regulations to curb the predatory types.Option contracts are under some new changes as well, not understanding these contracts can cause a taxation nightmare, mess over a seller and as you asked, the results can be harsh, especially on the operator who got a seller in a financial loss. 

They take the rain and harsh sunlight.

I am talking about a very beefy manual with extreme details on how to handle a certain situation.Here is an example of what I mean by Standard Operating Procedure, this example is one I wrote for a Maintenance Request:1.0  Maintenance Requests1.1  Clogged Toilet1.1.1  When the resident informs the Maintenance Manager (MM) of a clogged toilet, perform the following:1.1.2  Inform resident to first utilize the plunger and remind them to not ever use drain-o or any chemical product.

Around me it goes for $4 for a one pound box or $10 for a 4.5 pound box.There is also a "TSP Substitute" which is a different chemical that doesn't work as well. 

I have a friend who runs a company doing this so I borrowed his equipment for the cost of filters and chemicals (about $1000).