I was going to post, but MikeOH stole my thunder :mrgreen: To this list, let's add: Not treating the management side of the business professionally-- things like having a seperate phone, answering machine, letterhead and a dispassionate, "this is just business and you're trying to argue with a wall" speaking voice.

To track which marketing works best you may want to try to get different numbers (hopefully for free alla google voice) and use a different number for each marketing piece. 

It uses a powerful synthetic pyrithroid that attracts roaches and attacks their central nervous system.

Business Phone Line (could be google voice ex)8.

I personally have been using Google Voice and tracking everything manually and am looking for an alternative. 

If we don’t leverage our voices and take the time to educate those who make housing policy, we’ll lose.

You can skiptrace your leads here as wellBuyers on Fire ($97/mo): will show you the where the hot zip codes are at in your desired market and tell you which neighborhoods to stay out of My team uses a dialer but you can dial off of google voice if you don't want to pay another $97/mo for a dialerHope this helps!

Also, voice mail was created for people like your renter.

I have a free local Google Voice number that I can use.Usually I run an e-mail address to find their Facebook, Twitter, etc. before I even let them look at the place.

Website (if you have one) and Google Voice PhoneAs time passes and you venture into buy and hold then you change the format and look of your business cards.