It was relatively smooth. 

It is because I picked a smooth talking contractor who I overpaid upfront.

Chad Urbshott sounds like you have your business running smooth.

If the rest of your buildings are running smoothly, I'd say the only common denominator is that TBT PM.Another idea is to send a "secret shopper" to go through the tenant onboarding process on these vacant units.Yet another is to see if you can reach out to your remaining tenants (under the guise of a customer satisfaction survey, for example) to see if they can shed some light on it.

Whenever you are buying a property out of state you should do a few things to ensure it's as smooth as possible.

I'd like to be able to do a "value add" of having a Welcome Basket to greet my guests, but I'm trying to figure out how to make sure it will go smoothly as I can't be there to create it each time.

In the interim, I halfway thought about trying to approach the one lady that I exchanged words to try to smooth things over, but I don't know if that will resolve anything at this point.

Hi @Hoseah Njuguna, the experience with PenFed was very smooth.

When an employer transferred me to a different facility 30 miles away once, I was able to transfer to another apartment with the same landlord to be closer to my new job (the cleaning deposit transferred smoothly and the 30-day notice to vacate was waived).

Word gets around what lenders make deals smooth and which turn it into a nightmare so the listing agent may be telling their sellers this.