Unfortunately, having a new employee during these hours forced me to also train during family time.

You should only consider switching when your current software has a significant flaw or lacks features that force you to spend excessive time on workarounds.

Likewise, the opposing force is agents these days are super, super pushy to where if you have them in the process they'll break anything down that isn't a linear or traditional, not necessarily easy, process.People like everything seamless and transitional, almost a turnkey process.

Also worth considering who is your labor force, is there a required assembler, is there a certification your GC needs to have this be Warrantied, consider the cost of rigging/hoisting, scaffolding, etc.

That doesn't only mean that you have to be able to close on your own (if you can't find a cash buyer within, let's say, 30 days), but to avoid consistently being forced to close on your own and then marketing a property to potential sellers you should be able to locate a buyer BEFORE you sign the contract with seller.

By offering a discount to pay electronically, you avoid any issues that arise from forcing people to pay electronically.

I would send a letter to the offender telling him he has some specific timeframe to rectify this or you will be forced to terminate his lease for cause. 

If such is the case, the tenants in the lower flat will hear the tenants in the upper flat walking around, and kids running around upstairs can amp up that noise.If the flats have a common forced air furnace (or if there are two furnaces in a common basement or attic), muted conversations will make their way between the units.

Many may have debts and hardships that force them to get rid of their house.

He's forced into this situation, and to Russell's point wouldn't you rather have a paying Tennant?