Most softwares will list (at least) name of guest, stay dates, ADR, and revenue to owner.

E&O insurance, MLS fees, electronic lockbox fees, association dues, contract fees, every software agents use.Many of these fees could be close to doubling by the end of 2026.

It would be tricky to track billable hours accurately but I’m sure there is software to make it easier. 

If you decide to go the multifamily route, Real Estate lab .com is a multifamily software for deal analysis plus they have many other useful features. 

I've got a few tips- like any other business, this is a relationship based thing.

Going forward it would be good to specify that your property management software is the only acceptable method of payment in your lease (if not done so already).It might also be a good idea to check the pre-existing lease to see if they have any clause like that (sounds like you already did that).

4.Tips to avoid similar issues in the future?

What softwares are you using?

Welcome to the community and be ready for a huge amount of information at your finger tips.

I'm tempted to do what many have said which is to just use a debit card, but I get 2% back on a CC, which is not insignificant when managing dozens of vendors, and I really hate to change a process that's working because the software I chose is lacking a basic feature.