In person is always better than sending a contractor, because you get to see the unit and talk to the tenant.Not sure where your property is located. 

Quote from @Chris Scarazzini: Hello bigger pockets community, I am a new investor located in the capital region of NY.

i think its very property and location specific.

One of the biggest challenges of investing in Rustbelt cities is knowing where to invest and properly understanding the cooresponding pros & cons.Here's copy & paste advice we share to help to address this challenge:-------------------------------------------------------------------------------------------Recommend you first figure out the property Class you want to invest in, THEN figure out the corresponding location to invest in.Property Class will typically dictate the Class of tenant you get, which greatly IMPACTS rental income stability and property maintenance/damage by tenants.If you apply Class A assumptions to a Class B or C purchase, your expectations won’t be met and it may be a financial disaster.If you buy/renovate a Class A property in Class D area, what quality of tenant will you get?

ETC: February- buy a high end home at a destination location.  

I am located in Maine and have 2 six unit buildings, 2 four units, and a 5 unit. 

We have 3 attorneys we use depending on location & situation. 

It all depends on location of course. 1 good thing I have going, there is no restrictions there.

The insurance is for a rental condo property located in Madison, Wisconsin I’m wondering if anyone knows of any other insurance company.

You cannot have a contract that simply states "install high-quality countertops" without specifying the quantity, location, type, or style.