. - you probably already know this, but in addition to the spot on advice you recieved about filing a report, be sure to document all conversations and ... you'll never regret using certified mail and email to formally correspond to tenant.Be in a position to prove that you made a timely response to tenant's safety concern.

Ideally you shouldn't have any correspondence with the tenants if the PM is doing their job. 

In Kentucky, I believe the corresponding legislation is the Landlord/Tenant Act (KRS Chapter 383).

The next correspondence I had was from her attorney and that if I touched her belongings she would call the police and put a restraining order on me.

Any correspondance, use certified mail so you can argue to the judge you made strident effort to work through the issue.Basically, assume this WILL go to court, and think about what you need to prove your case.

I said you are still using a Russian email account for your US correspondence?

Using this form will keep you in compliance and put the responsibility on the screening company to communicate and correspond with the applicant if there are any issues.

Holy cow, thats a poster child for dangerous ( and stupid ), if your correspondence was via email, so those puppies for any future issues.

I have been corresponding with the seller's son whose mom ( the sole legal owner) is in a nursing home ( left the house 5 months ago).

Had heard of the company through e-mails I get that I thought were just spam but had never heard of Doug or corresponded with him before now.