There is no cookie cutter, one size fits all script to talk to an owner.What you can have is a set elevator pitch or ice breaker and a general guideline by which to go by.That being said, let's talk elevator pitch:First impressions are the most important, they say a woman knows within 30 seconds whether she will give you a chance or not.

Does anyone have any experience installing elevators?

<g>  I agree with your point, and maybe my interpretive skills or willingness are exceptional, but I'm sure I got all her points out of what she wrote, despite that sort of 'stream-of-speech' style she used.

The last time I was Orange County probate court the security deputy greeted me by name and asked if I'd be going to a mutual friends BBQ; the judge greeted me by name in the elevator; and, a probate attorney made a beeline to come over to me to say hello. 

A new elevator is quarter million dollars at least.

I attended a speech today by a local economist who was making an interesting case for the strength of Solano County.

This has become a strategy in super lien states, where HOA liens are elevated to 1st position. 

My question to you all is what is a kind and respectful way of asking him what his plans are regarding his (and his family's) tenancy with me should be get ill enough to not climb up stairs anymore (unit is on the third floor, no elevator).

Meanwhile, she's then free of the headaches and hassle.Then, deed in hand, you get to approach the tenant and give the "new sheriff in town" speech.

I think a mix of speech and communication class would be useful.