Just like any other software the user needs to know how to pull data correctly and use the software right.

Call their commanding officer and they will force the person to settle up.  

Hey Chris,I have an example Scope of Work document uploaded to my fileplace which has a list of common Scope of Work items and descriptions to get bids from your Contractors, which might be helpful.https://www.biggerpockets.com/files/user/drobertson/file/sample-contractors-scope-of-work-documents

Does anyone have experience with their callers and the training they offer users to help close deals?

Does anyone have experience with their callers and the training they offer users to help close deals?

Rentredi you should play in their demo (I don't know if they do) acct and make SURE their UI and navigation fits your thinking.Having developeed software for 30 yrs  and been an unhappy SW system user for that many.  

If your looking for property management software, appfolio seems to have a user friendly platform.

For example, if you are looking to connect with other members near you, want to learn from people in a specific area you’d like to invest in, or have a desire to find people interested in certain topics, you could use the search feature here: https://www.biggerpockets.com/search/users

You’ll receive notifications when there is conversation in the forums you follow or if a user mentions those keywords—so keep them updated often!

As an example, if you were to increase it up to 60 reviews in the past 12 months, then you would be left on the map with a small number of listings, all of them with a high number of bookings throughout the year.This number is a parameter in the model that users can adjust at any time.