Hi Tim,I think the opportunity lays on his pain point "has not had good experiences with tenants" maybe if you offer security an assurance in this area he will go for it.It think this would work on me and more so if it was written on paper.

it pains me to handle tenant issues when im trying to run my other family business (real estate investing is my side business)...of the 5 properties, 4 are rented. 

You want to make sure they're completely familiar with the entire process, because the underwriting is a major pain.

Being how things are i feel like i can only get half the deal because the half that matters( getting paid) is turning out to be a huge pain in the a##.

c'mon smells like a dogRemember, YOU have what they need, a solution, an escape plan, an end to the pain...they just have a house you could buy...there's a million + out there.

These tenants have been a nagging pain since lease signing day.  

However, I could write a whole book on the major pain points within the industry.

@Ryan Cameron what saddens me is that I know it's psychological issues... but he's so damn stubborn there's nothing you can do to change him.

There are all together 24 of these ceiling trays.If I can removed the wood trims - don't think this is going to be too difficult, the glued on mirrors would be a real pain to remove. 

(not to get too morbid) They have urgent pain.