![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/3016780/small_1715130671-avatar-martyr33.jpg?twic=v1/output=image&v=2)
5 July 2024 | 7 replies
To me this is simple customer service, and how I would want to be treated if I were a renter.Just my 2 cents.Ice maker parts.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2819368/small_1694560310-avatar-davidc2046.jpg?twic=v1/output=image&v=2)
1 July 2024 | 1 reply
I’m wondering if using Customer instead of Class would work, thereby allowing the less expensive Simple Start or Essentials versions to be used.As a private lender I’ve been using Customer for borrower and Job for each borrower loan … seems to work.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/3062939/small_1719667071-avatar-jaxonw3.jpg?twic=v1/output=image&v=2)
4 July 2024 | 8 replies
Ultimately we decided to completely replace and revamp both the entire carwash tunnel equipment and also completely remodel the customer lobby are. reversed the staircase to allow for a separate entrance to access the upstairs office space to rent out separate from the washWhat was the outcome?
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/3012001/small_1719953230-avatar-robi19.jpg?twic=v1/output=image&v=2)
3 July 2024 | 6 replies
I think the convivence factor for the customer isn't there.
3 July 2024 | 5 replies
I had it customized to my business with a developer.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/2383919/small_1696278327-avatar-owenf25.jpg?twic=v1/output=image&v=2)
3 July 2024 | 6 replies
We're currently shifting gears to custom and semi-custom homes.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/384631/small_1621448179-avatar-emineth2.jpg?twic=v1/output=image&v=2)
3 July 2024 | 7 replies
If you are looking for unbiased feedback on PMs we get a lot from our customers and would be happy to pass it along if we have intel in your area.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/380919/small_1621447921-avatar-jeffreya7.jpg?twic=v1/output=image&v=2)
3 July 2024 | 40 replies
LICENSE AND FEES $8000, CUSTOMIZATION OF THE HOME $5,0000, CONTRACTORS (I HAVE NOT IDEA JUST FROM WHAT I HAVE BEEN TOLD $5-$10,000 BECAUSE THERE ARE NO HEAVY LIFTING, CRANES OR HEAVY TOOLS), AND LETS DO $10,000 FOR EMERGENCIES.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/560657/small_1621492619-avatar-jons63.jpg?twic=v1/output=image&v=2)
3 July 2024 | 7 replies
Ideally you want to make sure it's near a major highway so tenants have easy access points to their customer base, especially with the trade type tenants like plumbers, HVAC etc.
![](https://bpimg.biggerpockets.com/no_overlay/uploads/social_user/user_avatar/3058778/small_1719906732-avatar-andrewl838.jpg?twic=v1/output=image&v=2)
2 July 2024 | 3 replies
I do know that the more complex/custom you make it, the harder it is to maintain.