First Oxford, sent them a DA letter, never responded and I guess they sent it back to Chase.

[Disclosure: I worked at a major medical center for fourteen years as the ADA coordinator and manager of accessibility services, so it's easy for me to see the possibilities.

If they have not confirmed an hour prior to their appointment, I send this text to their phone (which was required as part of their contact information I required in the response to my ad):As I had requested in my email, you have not yet confirmed your apartment showing for this evening, scheduled for 7:00pm.

(ADA, Zoning, Building/ wind codes, fire codes and fire suppression needed etc..).

ADA covers service animals in spaces available to the public like a grocery store or bank.

Down the line we desire to turn the main building (where we now live) into some type of business (ie assisted living) and so we have been developing more bedrooms, choosing ADA flooring and doors, instaling individual heat systems in each bedroom, etc....but the process may take 3-5 years to be able to pay for all the needed improvements. 

However, based on what I've read here, landlords do not have to conform to ADA.  

HUD's requirement is more lenient than the ADA requirement for support animals.

June 2021 driving from Oklahoma City to Ada, OK for a work trip.

Have the AC checked out and rehabbed if needed.Ask her if she wants new living room and bedroom carpet, if so, apartment tan.Paint the walls inside if she would like that.Take her drapes down and take them to the cleaners for a spruce up.Redo the exterior paint to a modern color, and keep an eye on the roof.Have the yard spruced up if it needs it, plantings cut back, trees trimmed.Since she is a friend of the family, I say make it nicer place for her, since she was so nice to you.I would probably leave the kitchen alone, other than a new vinyl floor.And swapping out the bathtub for a walk in shower might be a lifestyle enhancement for her (with ADA grab bars).Of course you don't "Have" to do any of this.