Proactively communicate the performance of their investment.

if so, how is the performance and occupancy rate?

He found it challenging to get comprehensive info on their historical performance and the underlying assets.

Bad things happen more frequently when you buy into the "passive income" idea and don't check in on your properties frequently.Lastly, keep a tight hold on your financials (aka bookkeeping) so you always know the performance of each property.Just my 2 cents.

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

It’s not just about managing assets, but people too.Market Reputation – Always perform due diligence and assess the firm’s track record through interviews, property visits, and broker consultations.Choosing a firm with these qualities ensures better management and long-term success.

State costs vary, but more or less should be +/- $750-1000 to get obtain your NMLS mortgage license (with courses) and most states permit dual licensing in which brokers can be legally compensated on both sides of a transaction.I'd be very cautious about performing dual capacities in any single transaction for two reasons: 1. 

Owners mistakenly ASSUME all PMCs offer the exact SAME SERVICES and PERFORM those services EXACTLY THE SAME WAY, so price is the only differentiator – so, they often select the first PMC they call or that calls them back!

Especially considering this performance is over an extended period of time.  

It's up to the individual accredited investor to perform research and make an informed decision.