By being physically present, you can gain valuable insights into the property's operations, interact with residents, and assess the team's performance.

You say things like "It was understood that I would continue to utilize the garage and one room for storage as I transitioned to living out of state."

Fully furnished, with all utilities included.

We gave him an old lease that said he didn't have to pay water (we newly split the utilities in the unit) and he noticed we charged him for water and then we refunded him (although he continued to send us pics of his napkin math that says we didn't refund him enough).   

Also, right now we are utilizing FB but we may change this next year to a platform outside of FB for better interaction and more security.

Quote from @Fernando Martin-Gullans: Hey y’all, I’m a retail investor with 2 SFH rentals worth a combined ~$650k looking to utilize some of my stored equity to buy more out-of-state properties, but I’m not quite sure how best to proceed given that my interest rates are incredibly low (leaning me away from refinancing) and neither property is owner-occupied (which I believe prevents me from using a HELOC).

I do own two triplexes in Scranton, and I will say the one issue is that you are going to be taking care of the utilities normally if they are not on separate meters, which could take a good amount of money away from your overall cash flow. 

HOW TO SHARE UTILITIES 101You have a property with two or more units and the utility meters are shared.

They put utilities in their name and keep them paid.

Utility improvements.