Being the number one client for your commercial broker makes a world of difference.

You don't discuss your investment properties or direct client wins.If you don't provide real-life examples of your success or your client's success, people will know you don't have the experience to help them.

New to real estate but possess a deep understanding of the responsibilities to continue to gain knowledge and remain loyal with my clients and professionally with my colleagues.  

They're not bad people, and they do want to spend their time with loyal clients. 

And how far back in time would you consider someone a client?   

Also, I agree with organic growth, we get some inbound leads and referrals and have a high conversation rate closing them, and they've been great clients so far.

Over time, that approach created a core group of loyal investors who’d call him first whenever a new opportunity popped up.

From what I see all the people answering to me here (and there are so many) are just coming against and refusing to agree with my simple statement: "a landlord is not above the law or norms by its personal choice or presumed capability to judge what he don't know" or as well "a landlord cannot deny or miscarriage a service to a stranger without a known valid reason and at the same time pretend to be operating professionally or loyally to the moral"Basically I'm telling if you are not able to do your business correctly it would be better to find someone else than you, mainly when your ideas about "squatter" or fair treatment are coming from ignorance or completely invented. 

This also helps with tax planning so clients aren't blindsided.The tools/software that clients use is as varied as the clients themselves. 

I have a spreadsheet I created for clients.