Andrey Y. I had this same kind of BS happen to me. A turnkey guy recommended his lender to me and said "he can do things other lenders can't". I was trying to do a cash out refinance and looked into this before I even bought the property all cash. I went ahead and bought the property all cash with plans to refinance it the very next day. He said it would take about 2-3 weeks. He was very convincing. This turned into 3 months and then he said the guidelines changed and he can no longer do it. Totally messed up my entire plan. To make things worse that property the turnkey guy sold me turned out to be a dud and had horrible tenants that destroyed the place. Lenders will tell you everything you want to hear to get you to fill out the application and pull your credit report. Then the question is can they actual pull off the close and do they actually know what they are doing. Moving forward I have found a great lender that I am loyal too. He gets me great rates, smooth transactions, and teaches me the latest guidelines as they change. I am good to him and he is good to me. Best advice I can give anyone is make sure you find an experienced investor friendly lender, and talk to other investors who have used them. PM me if anyone is interested in knowing who I use.