Ok so I called them and here was the deal:
Previous owners tenants (multiple) had not paid their final bills (shocker). So they asked for the lease to prove that the new tenants were not the old tenant (I suppose that is reasonable) I asked very nicely if there was anyway we could separate the owners and have that work. The nice service person went on the county records site and found the sale records and was able to see I was the new owner. She then asked me to have my new tenant call her specifically and set up the new account so there would be no further problems. Very nice ending.
I basically just took @Marcia Maynard 's advice. I really like her suggestion of calling the utilities at move in with the tenant (brilliant!). Only issue that I might have is that the CoOperative water/electric utility is still manually reading meters so it isn't instant. I also tend to do movein/moveouts on weekends which they are obviously not open durring those hours.
I recently @Jeremy Pace added a fine for failure to hand over utilities..... I rent to college students and we all know how big of procrastinators they can be.
@Kyle HippYes they have a copy (yikes!) but I understand why they were reluctant to hand over a private contract to a utility it's not really their business.
@Joe CummingsMe either and my tenant is the daughter of a TX landlord and she didn't get it. In this county it's a government granted monopoly for trash service for better or worse...
@Mark Brogan I agree that they are trying to protect themselves and applaud them for that. However, I see moving the cost of dead beat tenants to the landlord as another symptom of our society divorcing individual consequences from individual actions. It's a slippery slope and I am sure we could have an interesting discussion on that alone...
Keep your head down and don't ask questions huh? @Randy E. I did feel a bit silly for posting when it went away so easily with one phone call. Oh well hopefully someone else can learn from the discussion. Macia's tip was totally worth all this typing!
@Mike OstermanOur regional gas utility requires a credit check and deposit but once you have established 12 months good payment history they refund it. I recently hooked up gas after a 10 year break and they had my payment history saved..... and no deposit! sweet. I really hope utilities stay away from this as these additional deposits are hard on my tenants who are usually moving out on their own for the first time! I actually don't like having rentals with gas for this very reason....
@Steve Babiak I like the idea of alerts as it allows me to jump in and deal with a problem before it becomes an issue. I havent had any nonpayment of utilies yet but I suppose it's a matter of time. I have always made sure that the utility has my contact info and I let them know its a rental but I have never asked about a formal process. The water and electric coOp is always good about calling me to confirm when the billing is changed, they do an awesome job! Garbage is a little different in my mind as bills are paid in advance and they could not pickup garbage if the bill isn't paid....right?
Well alls well that ends well, now about that vacant unit and the slow rehab.... :)