All Forum Posts by: Steve Tse

@Dominick Johnson

1. Every request is properly submitted through the PM ticketing system

2. Every request is dealt with within a week or two unless there is an emergency

3. Tenant is aware of their tenant rights and uses them at their advantage every way possible.

4. I can't be upset with my PM because they are doing their job and properly respond to incoming requests. Things that the tenant asks are always new and seems to be unrelated to the previous requests. For example: an icemaker repair, a garage door rail repair, stove light bulb replacement, light switch repair...

@Eliott Elias You are missing my point here, my PM will deal with any tenant request but at my expense. I am looking for an advise on how seasonal landlords deal with an infinite stream of miscellanies requests coming from a tenant on monthly basis. I want to learn your techniques for being a responsible landlord, but at the same time draw a hard line. I need my tenant to understand that she is NOT leaving in a hotel where she can call concierge service every five minutes for room service. Don't get me wrong, I take a good care of my investment property and do want my tenants to have a nice place to live in, but there is a limit to everything ! 

@Theresa Harris Thank you, just out of curiosity, what is your agreed maintenance limit amount with your PM ? In my case, PM only notifies me if the repairs going to be over $500.

@Theresa Harris  Prior to tenant moving in, the walk through inspection was completed all out of place things found were fixed. Pictures were taken for future references. I find myself in a different situation, the things that tenant finds broken are always minuscule, not previously discovered or would not have even been discovered until normal usage. I just find this tenant to be excessive in submitting tickets for every little thing. Can you suggest any techniques to at least slow them down, and I am using a PM ? 

@Eliott Elias  I already use a property manager who takes care of every tenant request. What would you do in this situation ?

Hi Guys,

I am fairly new at this and was wondering, on average, how many times does your tenant asks for things to be replaced of fixed ? I've had a new tenant for the last 3 months and I keep getting requested to take care of many things such as an icemaker repair, a garage door rail repair, stove light bulb replacement, light switch repair and etc. Tenant lives in a fairly new SFH that has been thoroughly cleaned and everything broken repaired prior to tenant moving in.

What is your strategy to politely let the tenant know that this is not a luxury hotel or all inclusive resort ? How would you deal with this if you manage your own property vs having PM ?

Thank you

I have a new PM and wonder if its typical to the management to deposit tenant monthly rental payments on the 10th of the month instead of at very start of each month ? I find it a bit strange to get the checks that late in month, what do you think ?

@Jonas,

What about RE for rental in suburbs like Vik and others ?

I am looking to get some insights into RE market in Iceland. Does anyone have any experience or feedback on what its like owning or buying a property in Iceland and around the island ?

Would be wonderful to hear from boots on the ground or RE professionals in the area .

Thank you

@Patrick Drury, that is exactly how I feel. I don't want to mess with PM process of screening and selecting tenants, but what if my screening criteria is much more stringent and I want to have at least a saying when a candidate had been selected by my PM.