So today I got a lesson in how realtors work in Texas, or at least in the Austin market. I was more than a little surprised at how they do things and I'm trying to figure out if it's because of some silly regulation, some silly local custom, or if there really is an explanation out there that actually does make sense.
First, some background on my previous experience with a realtor here in Maryland. When we put our house up for sale we received two offers on the same day. My realtor contacted the buyer with the lessor offer and let them know their offer was low so they had a chance to raise it. He never told them what the other offer was exactly, just that it was higher. To me that seems like the selling agents duty; to try to get the most they can out of the buyer while not being deceitful.
This weekend we signed an offer on a house we were looking at to the north of Austin. The asking price was acceptable and we were willing to pay it, but just the same we figured we'd see if they wouldn't take a lower offer. Doesn't hurt to ask for a discount, does it? Or so we thought.
Sunday our realtor told us that their was another offer on the property and that their realtor was telling us to accept our "best and highest" offer. I heard that and thought, sure, of course he's going to say to submit our best and highest offer, but certainly if we're low they'll come back to us to see if we are willing to go higher.
Well, today we found out that they're selling to the other buyer. No counter offer, no notice that our offer wasn't as good.
My realtor tried to explain this practice to me. I tried to explain why I didn't understand it. I'm not sure that either of us really understood the other. A couple of times it almost sounded like she was trying to tell me that "submit your highest and best" is a de facto code for "YOU aren't the highest and best", but then she'd say no, the may say that to the other seller too.
Anyways, it ain't like they're going to change their procedures on my account, but I'd like to at least understand it better.