All Forum Posts by: Roshan K.

Thank you everyone, I went ahead and cancelled the application as it still hadn't gone through. I met the tenant and his father who is a anesthesiologist doctor. The father will be cosigning. I know you're never supposed to rent out with tenant screening, but I think I will be ok this time.

My mentor has said he's gotten many lines of credit on rental properties. I asked if he was talking about HELOC, and he said don't worry about what the banks call it as long as the terms and interest rate is what you want to accept.

The only difference is he buys every single one of his properties with cash and doesn't ever have any mortgage or amount owned on the property. 

I was able to change the CC info on the payment to my actual credit card, and I think it's still hung up on pending acceptance before charging because my CC didn't get charged either. I'm kind of at a loss of what to do and they don't have a customer support number either... gonna send an email I guess :/ just another delay. Definitely going to find another tenant screening service next time

 Update: Prospective tenant said he did complete and has no active applications. Still not updated on my side. One thing I did note was that my debit account did not have a charge yet, so I'm wondering if it was that. Seems so weird, if that's the case

 Seems like prime +1 is the consensus! Thanks Michael

Hello Mitch, thanks for that answer. I will ask the tenant about that and update here.

I charge a flat fee higher than the SmartMove application. Getting the tenants to pay me AND pay a screening service rubs people off the wrong way. 

Still no change in SmartMove...

One thing I'm thinking is I used a debit card not a credit card. But I'm not sure how that would delay anything, right?

Thank you @Michael Abernathy for your info!

Hey everyone,

Got a question for you guys about SmartMove. So I sent out an application for SmartMove for my potential tenant to be screened. After I put in the address, rent, and security deposit (and my CC details), it sent out an email to my tenant to accept the screening request and allow TransUnion to release the information to me. 

The tenant says he accepted the screening request, but in SmartMove it still says pending acceptance. It has only been about an hour, but I thought it would be "instantaneous" as the ads suggest it would be. 

Am I freaking out over nothing or is this abnormal?

Thanks,

Roshan

 Thanks, so same as me. 

Anyone else getting better than that?