Originally posted by @Hubert H Byron III:
@Mike B., @Sid Payne, @Chuck Kramer, @Richard Ibeh, @Mark S., @Lisa Graesser, @Luke Carl, with installing all this cool technology, are you able to charge a premium for rents? How has this helped things like your operating expense, net profit, tenant retention vs. competition, etc.? I am curious about what sort of benefits you've seen to the bottom-line/performance of your rentals. Thanks!
Without getting too technical here:
1. Do Electronic Locks on average drive more revenue? No, guest typically don't know how they will enter your home until they pay 100% of the rent.
2. Operating expense - Mainly only wifi enabled locks have a monthly fee. Battery operated locks do not have a monthly fee (that I know of).
3. Does it increase retention? No, customer service and maintaining your property as advertised does.
4. Competition? Whether you have a lockbox, meet them onsite or smart lock doesn't matter right now in this industry. Neither is a dealbreaker for most guest.
5. Benefits? As Lucas mentioned - Convenience.
You are not wasting time/gas driving back and forth to cut keys if a guest, housekeeper or maintenance misplaced it. It's also better security for your house because anyone can say they lost your key then enter next week if they assume it's vacant. (Most owners do not change their locks when someone reports a lost key).
**It also provides peace of mind which you can't put a price on.