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Updated almost 6 years ago,
Debating telling guests they're not welcome back
On the fence on this one. We had some guests stay 8 days through VRBO (more business through Airbnb, doesn't really matter I guess).
We talked on the phone and texted quite a bit prior to their visit. Not problematic at all. This guest indicated he and his party travel to our town for work and would be interested in using our place in the future. Repeat business is certainly desirable.
They didn't leave the place trashed, but certainly dirty in an above par way. Nothing over the top, but adds to the following situation. We had purchased a large package of laundry pods, a nice (yet disposable) salt and pepper grinder set, and a large bottle of olive oil. All of these were gone after they left. They were new and large enough that there isn't any way they were used up. The empties of any also weren't in the trash.
None of this is the end of the world. On one hand I want repeat business. On the other hand it really irks me they took items obviously in place for repeat use. Thoughts?