I honestly can't believe what I am seeing. Will Wu, it seems to be all about YOU. "Apparently it seems OK for many people that because you are a busy mother with a lot going on is OK to waste others money and time." All about Wu. I approach deals like this differently. Wu, have you ever managed 50 units under her circumstances? She apparently has no management background with the property. She has been thrown in... and apparently expected to manage effectively.
"I did everything in my power to help her I spent many hours preparing information and appeasing prices on those properties and forwarded all my homework to her." I, I, I. Me, Me, Me.
Why not... "How can I help you?" Question: did you ask her how the 'transaition' is going? What are her issues? Is she experiencing collection issues? BTW, when you buy this property... you may want to know her rent rolls, leases, and management agreements. So FIGURE IT OUT NOW by asking questions that are business compassionate. In the unlikely event she does business with you, her experience (good or bad) in the last 4 months can only HELP you as buyer.
What I do: #1) be human. #2) check county records to see if she filed anything in the last 4 months. Collections becomes an issue with management changes. You want to know what's going on. #3) verify who is lienholder and if there is default, #4) find out if the property is listed #5) google all addresses to find out if tenants at those addresses are an issue #6) check for suits agains the owner... I could go on. All this helps to give you an edge understanding where she 'is' in her dealing with this (alleged) problem property. Again, this is me... and apparently it's not a priority for you to communicate that you can help with a problem.
I've seen some good advice from people who seem to 'get it'.
"Start being a solution and stop being a problem she has to deal with."
"Ask her if there is anything she needs help with."
"I can think of 50 reasons that she verbally might have agreed and then put off returning your calls..." That's the 50 units... and management headaches that go with the assets.
These posters will get my vote, because they are consistent with the way to interface with a new owner in this kind of circumstance.
The problem is Wu, not her.