The bank I started with was in the local area. I think they had like 3 branches in 2010 and then took over 2 failing banks and grew. The one I just went with on 2 properties is in an adjacent city that is 20 minutes away. They understand the local market and the expected rents and want to grow. They also offered me 3.5% on a 5 yr fixed versus 4% at other banks. In fact my new loan officer was one that declined the loan 10 years ago when he was at a much more conservative bank. It was easier for me to get to know most loan officers because I grew up in the area and either they knew me or my family. My family are basically all farmers so many of banks already had loans with my immediate or extended family.
For our community, it would be better to meet in person. It would be even better if you were referred by an active commercial broker. If you can convince a reputable and active commercial broker that you know your stuff and are committed to investing in the area, then the loan officers should be easy.