Quote from @Stuart Udis:
@Nadir M. Perhaps the tenant is using too much TP but reading your follow up posts suggests your home has deferred maintenance issues you’re unwilling to properly repair and only willing to implement duct tape level corrections. How can you make a statement like the plumbing is old I’m not replacing it? Does the same apply to knob and tube wiring if it’s found in the house?
Your explanation for why you’re a responsive landlord doesn’t cut it for me either. What does the fact you had to re-paint and replace carpet due to a water intrusion issue have to do with the plumbing issue that’s the focus of your post? What caused the water intrusion issue during the heavy rain and why didn’t you correct the underlying issue? Won’t you have to paint and re-carpet again the next time there’s a heavy rain storm? You replaced a microwave and washer and dryer because they didn’t work? Who cares? Was it represented in the lease that those appliance were included? If so, you have a duty to provide those to the tenant. You also acknowledged you had roots in your drain. When was the last time that was cleared?
Merely speculating but my guess is this is a lower value house that struggles to absorb cap ex. It’s unfortunately a problem with many lower priced real estate assets which are disproportionately impacted by such repairs. Appears this may be a C/D property problem disguised as a TP issue.
The point of my raising the fact that I replace anything that is broken is to suggest that I’m not a slumlord…I do take pride in what I do and I respect and try to keep up with any repairs in a timely manner. Both clogs were taken care of within 12 hours of the tenant reaching out to me. I also stated that it’s TP again, per plumber, and since you’ve moved in, it’s now happen twice when it hasn’t happened in the past with any of my other tenant. Yes it’s an older property and yes it’s older plumbing but doesn’t matter if it’s old or new, too much TP is too much much TP. If they decide to renew, then yes that will be stated in the addendum.
Appreciate your input.