Firing the current manage is obvious and easy - the hard part is properly qualifying the next one. This is a long topic, but here are some ideas:
- Call and speak at length (>30min) with at least 5 of them. Ask a lot of questions, even about broader RE topics than managment itself.
- Make sure that they think about RE the same way that you do.
- Look for a fairly large management company with at least 7 employees that specialize in various tasks (showing, leasing, repairs, collections, bookkeeping, etc).
- Make sure that property management, NOT SALES, is the only thing that this company does. Usually they will still be affiliated with or share ownership with a sales brokerage which is fine, but it should be operated as a separate business.
- Make sure they manage enough properties, like >400 or so to be PROFITABLE doing only management.
- Management cost should be low on your list of things to care about at this point. In fact, be wary of one that is too cheap. Look for a premium product.