@Marcia Maynard
Thank you so much for your advice! I am going to print this out!
I did receive a letter along with the rent asking me to please call them. It was urgent and some issues needed to be addressed.
One thing that I did not mention in my original post is the property manager is the father in law. I feel we have great working relationship (through two tenants). After the last vacancy he proposed renting to his daughter and future son in law. They moved in last May. Everything was going great! Although all the information is coming through him. I got his verbal complaint of the noise and behavior. And a picture of the parking on the lawn.
I did receive a letter along with the rent from the tenant asking me to please call them (ntil now I had not contact as everything was handled by the PM). It was urgent and some issues needed to be addressed.
I called him (very personable, relaxed, talkative) and he assured me that it was personal problems with his father in law and feels that they are overstepping their bounds as property managers. ( He stated they may be coming in and looking around when they were not home, but no proof) I did reassure him that they just cant come in (other than family capacity) any time they wanted. He stated that the reason the car was on the lawn was his wife has a disability and they were unloading groceries. I did reaffirm that that would be the only reason to be on the lawn with the vehicle and to return it to the driveway and or the street. It is a corner lot and there is tons of space to park.
I contacted the property manager and discussed these items. I said if it is too "close" to be property manager and a father in law I would understand if he decided not to serve in that capacity. I told him that I want to continue working with him on repairs and maintenance and the tenants would send me the rent from now on. (That was a sticking point from the tenant also) . He stated he would continue as before.
I wont send this letter but a recap of our conversation. So at this point it is a he said she said kinda situation. It is hard for me though to not get into personal problems, as I am the type that will jump into people fighting or arguing to make them stop. I had to remind my self that there are some personal issues between them and to not get too caught up in it.
Bottom line we signed a contract, I provide clean safe home, they provide rent and have a right to "quiet enjoyment" (I finally understand this term now yay!)
He indicated they may move when the lease is up, but I guess that will depend on the inlaws.
Thanks for listening to the soap opera!!