@Brian Adams this is definitely a popular thread with great an inspiring information. Being a part of an apartment management company, and working with owners and asset managers, i thought I may add a little insight.
Benefits of having a good management company and what we do.
1. We are setup and have systems in place to effectively manage a property.
2. We provide a buffer, that shield you from day to day tenant issues, and are versed in how to handle those situations. Tenants can get pretty irate when a roof leaks, or a water line burst.
3. Buffer applies to vendors. Cash flow doesn't always cover the expenses, and when collection efforts start, you avoid the brunt. Just a dose of reality.
4. We provide the site staff that handle day to day operations, maintenance, leasing, marketing, scheduling make ready activities, entering purchase orders, bills, etc.
5. We have regional managers in place to help govern the sites, and keep watch of the financials, assure things run smoothly, tweak as needed, and keep you informed.
6. Department heads also watch over operations, marketing, maintenance and accounting.
7. We use our leverage of buying power to save owners money on products and services.
8. We also use leverage to renegotiate contracts and increase your ancillary income.
9. We assure staff are getting necessary training on fair housing, sexual harassment, and so much more.
10. We do the leg work on your capital improvements, and assist with insurance claims
11. We offer due diligence services to help you expand your holdings, and inform you about deals that may come our way.
12. We have a blanket insurance policy you can piggy-back on.
These are just some of the major things. You get a relationship with a group of people to answer questions, and offer advice from our combined years of experience.
The biggest thing you get. The freedom of your time to look for new acquisitions, time with your family or doing the things you love.