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All Forum Posts by: Lisa Hammond

Lisa Hammond has started 0 posts and replied 43 times.

Post: Yo! Out of State Investors! Stop doing this. We are laughing at you.

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

Out of State? Many owners do this all the time, local or not. 

Post: Property Management Interviews

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

Have them send you a management agreement and review it, most of what you need to know is in there. 

Ask them when they issue distributions (anything before the 15th of the month is a red flag), do they require reserves, how is maintenance charged, do you see copies of outside contractor bills, do they upcharge materials (PM's have LAR accounts with Lowes and often get 20% off), do they keep all late fees or just the management fee, what other fees do they charge (renewals, inspections, etc), where are tenant security deposits held, how are evictions handled and are you consulted before filing, what screenings do they run, what qualifications do they require from tenants, ask for a couple other owners to visit with for a reference. 

Post: Kansas City MO NEW Source of Income Discrimination Ban Ordinance

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

We always consider gig employment so long as it meets our qualification of 3x the amount of rent and verifiable income for 1 year. 

Post: If a property owner asks me for a tenant reference, what can i say legally?

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

Anything without emotion or discrimination - facts only. On time payments, late fees, damages, pets, who lived there, dates, amount of rent, and the secret weapon only if they ask (would you rent to them again?) must be a simple yes or no. 

Post: Noise Complaints - What Do We Do?

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

There is nothing you can do. Yes it's a lease violation but show me a judge that will evict in this situation? Here in our county, there's very few and far between cases of eviction for anything other than non-payment. In this case, I would offer to let her out of the lease without penalty. She needs to be in a SFH.

Post: Interviewing property managers

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35
Quote from @Ling Rita:

Hello Lisa,

Thank you for the information. I have a question about why the owner distribution before the 20th of the month is a not good? Could you please explain that? Thank you. 


Because if they've paid out all the available funds from that month's rent to expenses and to the owner, how are they paying out the remaining expenses through the end of the month? That's a red flag for some sketchy accounting because in my experience with a client that went through this and a PM company I interviewed, they were using Tenant Security Deposits to fund their business. 

Post: Interviewing property managers

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35

When do you pay out Owner Distributions? Anything before the 20th of the month is a red flag. 

Review their lease and ensure you're ok with it. 

Ask about ALL their fees - do they keep late fees, lease renewal fees, etc. 


Ask how often they charge tenants for non-compliance repairs (not changing a furnace filter, tampons in the toilet, etc), ensure there's a process in place for it. 


Have them explain the leasing process to you. Do they meet the applicants or use Codex boxes? (non of my owners would ever agree to that) Call on one of their properties to set up a showing, go and review the leasing agent. 

Contact another owner who uses them and ask for a review. 

Post: Managing fake service and emotional support pets

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35
Quote from @Mark S.:

@Lisa Hammond Since there is no formal documentation for service animals you cannot ask for it, of course. But you can ask if it is required due to disability and task or services it is trained to provide. And as I mentioned, you can remind them that it is a crime to misrepresent a service animal.(check your state laws for that)

ESAs are generally not protected like service animals are.


 The point is that if you say "no pets" they are now an ESA. If you say "no ESA" they are now a service animal. If you ask those two questions, they will answer yes and good luck to ANYONE who decides to question further or refuse or even dare to remind someone that it's a crime to misrepesent. End result, Airbnb hosts have to take them.

Post: Managing fake service and emotional support pets

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35
Quote from @Mark S.:

@Lisa Hammond This is incorrect. In most states ( I believe New York, and California are the only two exceptions, but I may be wrong) emotional support animals are not protected in short term rentals. When I have someone who claims they’re bringing an ESA to one of my rentals, I inform them that we are a pet free property. If they come back and say the animal is actually a service dog, I tell them we obviously accept service animals, but inform them that it is a crime to represent their dog as one. And there is no such thing as a certificate for a service animal, but there are millions of fake certificates for ESA. 

 Perhaps there's loopholes in those two states however, as soon as you say they can't bring an ESA then they will suddenly become a "service animal" and it's Aibnb policy that you cannot requirement proof, documentation, or anything else for service animals. https://www.airbnb.com/help/article/1869

Post: Pipes Froze - Am I On The Hook?

Lisa HammondPosted
  • Real Estate Professional
  • Newton, KS
  • Posts 43
  • Votes 35
Quote from @Jake Greener:

Recently I was made aware by my property manager that the pipes in my rental froze over the weekend. About 90,000 individuals in the Milwaukee, WI area were left without power due to snow storms and below freezing temps. Due to the power being out, the furnace was not on and one thing led to another. 
My question is whether the tenant, my insurance, or myself will need to front the bill and if you were in my position how would you get in front of things? 

Thank you!


 Yeah, not even a question, you are absolutely responsible. Just part of the deal man.