All Forum Posts by: Kalen Jordan

Thanks for the feedback y'all. One clarification I should have made in the post - turnkey companies who also do PM in-house are generally pretty active here on BP. It’s the pure PM companies I see far less of.

@Eric X. I actually have found a few. FS Houses and Empire Industries are two that have solid reviews.

@Wesley W. totally agree re: transparency. As an example I was really leaning towards Bridge/Voepel but Voepel has some really bad reviews here that they didn’t even take the time to respond to. I like the transparency and accountability of a company that is active on BP.

@Russell Brazil - thanks for tagging Nathan! Hadn’t run across him yet!

@Nathan Gesner - thanks for posting! I just checked out your site. I suspect there aren't many cash flowing properties in WY in the 10% to 15% CoC range but if there are, please let me know! You seem like *exactly* the type of PM I'd love to work with.

@William Joseph - I think I see what you mean. Perhaps the flip side of that statement though is that everyone knows how valuable it is to have a really good PM. It seems to me like great PMs are very highly valued.

@Ryan Dossey - thanks for the feedback. Yeah perhaps the type of personality geared towards dealing with the day in and out of PM isn’t the type that is into sharing on forums a lot.

@James Wise - that’s very interesting! And my apologies I should have clarified it was mostly the non-turnkey PMs who I find not as active - you are certainly extremely active and I’ve seen many of your posts and found them helpful.

That’s very interesting re: the PM masterminds and the general consensus about BP being anti-PM. Maybe this is a chicken and egg thing - if they were more active, BP would be more pro-them?

A good example is the company I mentioned above (Voepel) not even taking the time to respond to very negative reviews. Kinda blows my mind that companies don’t at a minimum respond to negative reviews.

@Jeremy Smola that makes sense. I suspect though that the PMs who do a really good job of systematizing the job and building out a team that works well have more bandwidth to do content marketing on BP and other places. The ones who are not really managing things smoothly don’t have as much bandwidth?

@Allan Smith - interesting maybe it’s a supply/demand thing. So much demand for PMs that they don’t need to make much of an effort at getting new customers.

Almost every PM company I've seen recommended I pretty quickly found negative feedback on BP or on google reviews.

I just found Renters Warehouse who has very high ratings on google (4.3 stars with 185 ratings) and takes the time to respond in detail to all negative reviews, which I think is important.

Anyone have experience with them?

Hey Bryce curious to know who you ended up going with? Here or PM works too!

I could be wrong but it feels like in general PM companies aren't very active on BP. Also one of the biggest pain points for successful rental investing seems to be PM. It seems really weird they aren't more active.

I see horrible reviews about PM companies with no response from them at all.

Seems like Bridge has a very strong reputation (personal endorsement from Brandon Turner is quite impressive) here on BP - I was surprised to see that Voepel (the PM that Bridge uses exclusively it seems?) seems to have not nearly as strong of a reputation.

I have seen some positive feedback here but it wasn't hard to find very negative feedback to which there was no response from Voepel at all (that I can tell) - seems they aren't very active.

@Nathan Brooks any thoughts? 

I noticed Home Rental Services has pretty good reviews on Google (4 stars which is fairly high for a PM company from the ones I've been looking at recently). But I noticed they don't respond to the negative reviews on Google, which seems odd to me. One of the better PMs I've found responds to pretty much every negative review in detail which I think gives potential investors a much better impression. 

Thoughts?

Updating this thread with some of my learnings on this topic. I'm surprised no one mentioned Empire Industries - I just caught podcast episode 343 with Steve Rozenberg - I was very interested in the systems-driven approach that he describes and it sounds like the perfect thing for a PM company.

They have by far the highest rating on google of any property management company I've looked at recently. Even really good PM companies like FS Houses have their share of negative reviews (tenants can be crazy obviously), but this rating that Empire has is insane.

Yeah from everything I hear on the podcast it seems like half of people use MLS and the other half it's all about relationships.

So I'm kind of assuming without a magical relationship that most of what I'm seeing isn't a "good deal" but I'm probably misunderstanding 😂

 Curious which Austin suburbs? I haven't found much here locally that gets close to 1% rule but hopefully I'm missing something!

One thing I'm really curious about is whether anyone sources deals from BP marketplace. I literally never hear anyone reference it on forums or podcast.