Voepel PM and Bridge Turnkey

[Wei Jie Yang]

Hi Guys,

I am analyzing properties that are offered at Bridge. The trouble I am having is that the PM is not managed by Bridge but by Voepel. I've heard positive things about them but they are all rather vague. Has anyone used Voepel for their Kansas City Property Management? How are their communications? How are their maintenance fees? Has turnover been high? Has their communication during a turnover been good and suffice?  What happens when theirs an issue? Are their arguments between Bridge and Voepel about who's responsible for what?

Also, for those that bought Bridge, how accurate are their insurance numbers? They seem to be using a standard rate from the two proformas I've seen and I want to know if they are realistic numbers or not.

Thanks everyone.

[Andrew Korver]

@Wei Jie Yang I have two properties being managed by Voepel and purchased one property through Nathan and his team at Bridge last year.  Just passing the 12 month mark with Voepel, but I have been pleased with their professionalism and communication/reporting.  They have been very pro-active through the process of lease renewal as well.  So far so good, but my experience is limited to one lease cycle and haven't been through any turnover.  

In regards to Bridge, I have been happy thus far with my purchase.  Don't trust ProForma numbers provided by anyone, do your best due diligence and if the numbers make sense for your goals, pull the trigger.  Call a local insurance agent or two and get estimates for the properties listed by Bridge (or anyone for that matter).  I wasn't able to find any landlord policies with broad perils coverage for the ProForma estimates.  Pull the assessor's parcel map for the property and "trust but verify" that the taxes are correct.  

Long story long, I would give both companies a favorable referral.  Feel free to shoot over any additional questions you may have.  Happy to share.