Originally posted by @Greg Scott:
If done correctly an insurance claim usually covers MORE than the cost of putting things back together. Often your contractor can afford to give you upgrades the house didn't have before because insurance payouts, by law, are lucrative. But, if you don't handle the claim just right, the insurance companies can and will find a way to pay you less.
Did you hire a public adjuster to fight with the adjuster you insurance company assigned to you? I would talk with one ASAP.
Me and my wife are both insurance adjusters and used to be contractors and work for public adjusting firms as well. Greg is correct here.
Just a random example but when I put together an estimate for a policy holder it cost $312.82 with Taxes and Overhead & Profit (If the contractor or PA has O&P on their estimate) just to detach and reset a toilet. I pay contractors $50 for that when they recaulk a toilet or change the flange out. You can buy an entirely new toilet and pay for the install of it for the cost of the simple detach and reset. There are a lot of line items like this that are more than what the actual cost is and if you have a good insurance adjuster then normally the estimate covers more than the cost of putting things back together. Just like Greg said.
I handle a lot of appraisals and settlement claims and 99% of the time if the contractor/PA doesn't agree with my estimate then it's only because of greed from the contractor/PA or the policy holder. I'm a very, very lenient adjuster. I have much more of a contractors mindset than I do of a typical insurance adjuster. Especially a staff adjuster. If it's something grey area and not as black and white in regards to if it's covered or not then I always lean in favor of the policy holder. Always.
As an independent adjuster I'm also usually paid in tiers. If the damage is there from the actual cause of loss (Not from wood rot or something else 3+ years ago) then I want it on my estimate just as much as the home owner or contractor does. I have incentive to find and justify damages because of this.
If you think you're owed more than you're receiving then of course take the proper steps to get what you're owed. Just don't be blind to a lot of contractors, Public Adjusters, and/or lawyers greed. Make sure that you understand the true differences in the estimates between the contractors and insurance adjusters. Most home owners don't have any idea why the contractor is asking for an extra $20-50K+. This leads to inflated estimates on their side that are unreasonable and just delays you, the policy holder, from getting your money, getting the work done, and moving on.
Sorry about the tenant causing the fire! Wish you the best of luck!