@Brian Lucier
There is no way any company can survive on 10% margins, the expenses would collapse them, within months. Even at scale, it would not matter. Having seen 100s of P&Ls and having extensive experience in construction and service repair, some of the charges I have seen, should be criminal. $300 for entry door lock replacements. $1200 for 40 gal water heaters $300 for kitchen faucet replacements. Shall I continue?
Screening from afar. Not sure why this is complicated. You see the common routine for realtors, is empty the house and run as many people through there, as possible. It's not relevant if they are even remotely qualified, but hey we had a showing. They duplicate this across selling of a home or renting a home. Screening is just a series of questions, followed by documentation verification, not sure how showing a house assists in "qualifying" them.
Your doom and gloom examples, are just defensive mechanisms. The exact same outcomes, can be created with running countless tenants through a property, whether they are qualified or not. The liability laws do not separate a student from a prospective tenant, it's universal protection.
Not an attorney and I won't pretend to be. However, I'm guessing the state will not make a big issue out of paying a student to take 30 pictures, for a fee, and not call them an employee. This happens 1000s of times per day. If you hire a VA to perform a variety of tasks, you're not taking out WC policies on any of them.
Ok. So let's use your numbers, of $1020 per door per year.
100 Doors managed = $102,000 in revenue.
Let's say conservative 30% Income Tax = $30,000
Let's say conservative 20% Operational Expenses = $20,000
Let's say conservative 5 employees to professionally manage those 100 units...hmmm..that's 50K left for 5 employees...pretty sure that would violate minimum wage law. See...There is no way a PM companies can survive on 10%, the real money comes from maintenance, property inspections, evictions and renovations. The 10% sounds really nice, but it's nothing more than a loss leader. The PM knows they will mostly likely get the renovation if necessary, they will certainly get the repairs, placement fees and any other "fee" they can sneak in. Kinda like the cell phone bill.
The statement, "If they don't pay, we don't get paid", is a false qualifier. The PM makes more money, with evictions, than with those tenants that pay on time. If a PM is solely aligned with the investor and promises to only place the very best tenants, then I have a solution. GUARANTEE YOUR tenant, for 6 months. Shouldn't be an issue, right? I know, life happens. However, PM's expect the investor to buy that excuse, why can't pm's? NOTE: I am not referring to the current state we are in. This "life happens" has been going around for ever and a day, or two.
All of your examples, rely on people do these tasks.
Why does it seem unreasonable, that "other" people beside PMs, could not do that? I mean, they already are. There are entire industries built around these people.
When a system is created and then tweaked, it is absolutely no different than what a PM does. They have a system of PEOPLE to take on these tasks, this can be duplicated, rather easily.
In my experience, my guess, as much as 85-90% of realtors, have zero construction experience. This is why they default to, bring an inspector or contractor. I want an experienced person, looking over a renovation. I mean, Would you take my advice on car repairs, because I read about it online and watched a YT video? I hope not! How would you keep a contractor honest, if you yourself, had no clue on it being done right or not? How is having zero experience in construction, having your client's best interest in mind? Then again, if something fails in 6 months, well there is only a 30 day warranty, so we are so sorry. Is that about how that conversation goes?
The costs would be justified, when you look at the details. Whether or not your estimate of self manage would reach those numbers, is entirely your opinion. There is nothing factual about that. The truth is, the tighter the system is, the cheaper it costs. But let's run with it....
My bet is even using your number...it would be tremendously cheaper.
Renovation - 30-50% markup bet I'm close, hopefully not low by a bunch.
Repairs - Min 200% markup bet I'm close
Eviction - Min 50% markup (can't get crazy with this one, easily discovered)
Materials - Min 200%, but I have personally seen 500%
I'm not calling any one in particular out, never would. But what cannot be denied, is in general, the PM industry needs serious regulation from the overlord themselves, the REC. This of course will never happen, despite the countless stories of PM fraud, the REC just turns their back. Can't give up those yearly fees now.