All Forum Posts by: Joel Lazar

I've used them for about 3 years and was very happy. Service was same day. Now it takes weeks for them to respond and when they do its not a very warm engagement. They had a upgrade that synched your mortgage lenders with your ledger. OBVIOUSLY you pay the lender. However this new feature shows my payments as income to me. I checked the lender web site and they show my payments correctly. Here is STESSA's response after waiting 2 weeks for it:

Courtney • 16h ago Unfortunately, this isn't a bug. Our system only knows how to pull the data that is received from the Connected Accounts. This is how the mortgage records a payment towards the loan. We pull the raw data from the mortgage.

Courtney
Senior Customer Success Associate
Stessa | Roofstock

0 Votes

Quote from @Jackie Diaz:

@Joel Lazar, I've been on booking.com for 3 months now and have had no bookings. I am also very dissatisfied with the UI of the platform and overall performance. What platforms are you using and seeing most success on?

I just use Airbnb. Steady at 90% and above occupancy and great service.

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I have been using Stessa for 3 years and the service was great in the beginning but became progressively worse in the last year. Now they added a new feature that is entering my mortgage payments as income. Contacted them on Feb 11th. 4 days later still no response.

They don't even respond to post on BP. Its a bad sign. Does anyone know if Stessa is going out of business?

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This is the only app I can find customized for tracking your hours and that of your cleaners, handymen etc... Anyone have any experience with it?

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Quote from @Mayer M.:

@Adrienne Patel

I'm just about to sign up for Repstracker. How is working for you?

There’s a newish app available for this. I’ve been using it religiously and love it. REPSTracker on the App Store

1 Vote

Has anyone used repstracker to track material hours?

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Milwaukee, Wisconsin

Quote from @Jackie Diaz:

How have you all been dealing with showing your property address on Booking.com? I just listed our property but want to hide the entire address until the guests formally book.

Appreciate your feedback!

I had a horrible experience with booking.com. Few bookings, lots of cancels, inaccurate information and a total fail synching with other software.

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I am the type that prefers software. I use STESSA, hospitable, turno etc.. I would love to have one to analyze and manage mixed use commercial properties. Let me know if you do it.

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https://www.facebook.com/share/VJkQqvpKeoLGi53o/?mibextid=K3...
Please join us

0 Votes

Orlando, Florida

Quote from @Ken Latchers:

I have been using booking.com and Airbnb mostly. People complain about booking.com cancellations. I have fixed that completely.

Airbnb types are seeking cheap and deeply discounted. Booking.com people pay a premium pricing and are good guests. I don't get a huge amount, but it is a good stream.

My secret is I use the one-hour window to allow cancellation. They made an error or are just confused, it weeds most of them out. I use strict / flexible cancellation policy. Any cancellation within 60 days I get the full payment.

I realize there are Regional differences. Booking.com leaves Airbnb in the dust in my area.

Great post Ken. But my biggest fear is not screening out guest like I do with airbnb. I don't allow instant booking if they have any reviews less than 5 star. I have zero issues that way.

1 Vote

All Forum Posts by: Joel Lazar

Joel Lazar has started 28 posts and replied 112 times.

Post: Stessa - Awful customer service.

Post: Booking.com. insane not to use.

Post: Stessa - Awful customer service.

Post: Tracking App for Material Hours

Post: Real Estate Professional Status/Time Tracking

Post: How to track time in business to accommodate 500+ hours?

Post: Booking.com. insane not to use.

Post: Seeking Feedback: Would a Tool to Streamline Due Diligence in CRE Be Useful?

Post: Ormond Beach Short Term Rentals

Post: Booking.com. insane not to use.