@Emily Ziemba I'm sure you don't need another person telling you to evict, but I'm going to anyway. EVICT THEM NOW. They will continue to take advantage of you. If you are like me, you pay your bills. SO you expect other people to do the same. And most do. But for the ones that don't, they thrive on ripping people off. They aren't embarrassed or ashamed. It becomes a game to them. Being a landlord is TOUGH. Vetting a potential tenant takes time and you have to stick to your guns. I hate doing it. That's why my son does it. He is great at it. Sometimes it takes an extra month but loosing 1 month's rent with the place vacant is a lot less expensive than evicting. Establish ground rules and stick to them for everyone. As soon as you make an exception you open yourself to litigation. Check their credit history, do a criminal background check, and see if they have ever been evicted before. So now you should be asking how to do this. Hire a professional in that area. You can just google property managers. But you don't know what yo will get from that search. You want a PM who does a lot of work for similar property owners. So look for rentals that area. Call those numbers and tell them why you are calling. If they are a property manager they will tell you thy are the best. Just get all of their info and write it down. Then compare.
Since you are remote and new to this, hire an attorney for the eviction. It will be well worth the cost. You can try to recoup your lost rent but its unlikely you will ever see the back rent. Just write it off on your taxes.
Good luck. And don't feel bad. Our first couple of years were a disaster.