All Forum Posts by: Jillian Campayno

This presentation will teach fair use of MassCourts.org, the public record of summary process (aka eviction) and housing-related small claims lawsuits in Massachusetts. Landlords can and should use this information to help score rental applications, screen tenants, and ensure that every resident will follow the rules and contribute to a happy and healthy community. We will review:

Reasons why renters can appear in MassCourts.org other than being a bad renter.

How renters might be screening landlords with MassCourts.org, too.

How MassLandlords' objective, point-based applicant qualifier helps clean housing history overcome bad credit or other barriers.

A full tutorial on reading and understanding dockets including summary process terminology, address matching and fair housing.

We will also review the proposal to seal court records (HOMES Act) and explain how this fosters secrecy and enables petty corruption, while hindering proper tenant screening and sociology research into the causes of eviction.

Attendees will leave knowing how to fairly screen tenants using information in the public records.

Part of this presentation will be given by attorney Adam Sherwin. Adam is an experienced real estate litigator with years of experience representing landlords, property owners, and other real estate professionals. He has extensive experience litigating real estate disputes before judges and juries and has obtained favorable decisions from the Massachusetts Appeals Court and District Court Appellate Division. He is also a long-time crash course instructor at the Cambridge headquarters and over zoom.

Purchase your ticket in just a few clicks!

Public attendees can purchase your ticket in just a few clicks!

"No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Friday, April 28th

Virtual Meeting Agenda

12:00 pm Presentation

12:30 pm Virtual Meeting ends

By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy

We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.

Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.

Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility

Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)

We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.

Password will be emailed and viewable online.

Pricing

Open to the public. Membership is not required!

Public: $21.00

Members: $7.00

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to MassCourts .

Register at: MassLandlords.net/events

This presentation will make a connection between your business and the Boston Housing Authority, whose vouchers and other programs serve renters in Essex, Middlesex, Suffolk, Norfolk, Bristol and Plymouth counties. Attendees will:

Learn how the BHA owner portal gets you and your renters approvals faster.
See how small area fair market rents give voucher holders a competitive edge.
Learn how BHA now offers electronic Housing Assistance Payment contracts.
Discover the ECHO program and how you can get a great renter with zero vacancy for decades.
And more!
Attendees will leave feeling better connected with the Boston Housing Authority and excited about these great process improvements.

Part of this event will be presented by Joanea Spencer, Director of Housing Search & Landlord Recruitment at the Boston Housing Authority.

Our networking host is to be announced.

"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Tuesday, May 16th
Virtual Meeting Agenda
5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: BHA Virtual Meeting May 16, 2023
Time: May 16, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8750...

Meeting ID: 875 0156 7615
Passcode: Will be emailed and viewable online


Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
Meeting ID: 875 0156 7615
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kOWJ...

Pricing
Open to the public. Membership is not required!

Public: No charge. Registration is required.
Members: No charge. Registration is required.
Public Registrants: Please note that by registering for this free event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to Boston Housing Authority .

Register at: MassLandlords.net/events

This presentation will teach the basics of water submetering. Why we should, what it costs, and how to bill compliantly. In particular, we will review:

Motivating horror stories of tenant water usage gone bad
Basic cost/benefit analysis and ROI
When to install meters
Which types of meters are available
Upgrading or verifying low-flow fixtures
How to get the town or city to sign off
The legal framework for metering
The MassLandlords invoice which facilitates monthly or quarterly billing
Frequently asked questions for submetering
Attendees will leave knowing that water submetering is a good goal to work towards, and knowing the next steps to take when ready.

"FYI, we submetered at a property we used to own in the 1990s in Florida that had 93 units. Our water (and therefore sewer) bill went down 20%! As soon as a resident noticed a drip or toilet running, they called and demanded it be fixed!" Attendee from a previous session

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz
Our networking host is to be announced.

Purchase your ticket in just a few clicks!
Public attendees can purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Thursday, May 11th
Virtual Meeting Agenda
5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: Virtual Meeting May 11, 2023
Time: May 11, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8233...

Meeting ID: 823 3683 0258
Passcode: Will be emailed and viewable online


Dial by your location
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
Meeting ID: 823 3683 0258
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kdbv...

Pricing
Open to the public. Membership is not required!

Public: $21.00
Members: $7.00
Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to water submetering .

Register at: https://masslandlords.net/even...

Learn everything you need to succeed as an owner or manager of residential rental property in Massachusetts.

This fast-paced course is strictly limited to 16 participants to allow for detailed discussion and Q&A. Course tuition includes:

Small group session with the Executive Director, a trained presenter and experienced landlord, and the attorney.
A comprehensive agenda, see below.
Your choice of two books:
Every Landlord's Tax Deduction Guide by NOLO,
The Good Landlord by Peter Shapiro,
Getting to Yes by Roger Fisher, and/or
The Housing Manual by H. John Fisher.
A bound summary of all material presented.
Breakfast pastries, coffee, tea.
Lunch sandwiches, sodas, chips, cookies; all dietary requirements satisfied, please notify us when you purchase a ticket.
A MassLandlords ballpoint pen.
A MassLandlords certificate of completion and permission to use "MassLandlords Crash Course graduate" on your marketing material.
You will receive a box packed with your personalized signed certificate, your choice of two books, course notes, pen, and half a dozen other pieces of literature.

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz
Part of this presentation will be given by attorney Adam Sherwin. Adam is an experienced real estate litigator with years of experience representing landlords, property owners, and other real estate professionals. He has extensive experience litigating real estate disputes before judges and juries and has obtained favorable decisions from the Massachusetts Appeals Court and District Court Appellate Division. He is also a long-time crash course instructor at the Cambridge headquarters and over zoom.

"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Saturday, May 20th
Crash Course Agenda
In-Person Course Agenda
8:30 am - Introduction of MassLandlords and course participants
8:45 - Rental markets
Urban, suburban, rural
Luxury, college, professional, working, subsidized, rooming houses
9:00 - Property selection
Lead paint (Legal highlight)
Utilities
Bones vs surfaces
Amenities
Repairs and renovations
Durable vs beautiful
What if I'm stuck with what I've got?
9:40 - Sales and marketing 101 for rental property managers
Marketing rentals
Sales process
Staying organized
Branding a small business
Getting more or fewer calls
Tips and tricks
10:05 - Break for ten minutes
10:15 - Finish sales and marketing
10:35 - Applications and screening
Criminal, credit, eviction
Discrimination (legal highlight)
Tenant Screening Workshop
11:30 - Rental Forms
Lease vs Tenancy at Will
iCORI
Eviction notices
11:50 - Break and Lunch, with free form Q&A
12:20 - Finish rental forms
12:40 - Legal Matters start
Late fees
Security deposits
Eviction process
Move-and-store
Water and electrical submetering
Housing Court vs District Court
Warranty of habitability
Inspections
Subsidies
Rent control
1:40 - Break for ten minutes
1:50 - Maintenance, hiring, and operations
Keeping the rent roll and expenses
Filing taxes
To manage or not to mange
Tenants as customers
Notifying tenants
Extermination
Monitoring contractors
Lease violations and conflict resolution
Record keeping
2:40 - Overview of books and resources for further education
2:45 - Review of unanswered questions
3:00 to 4:00 - End Course
Please note that end time may vary based on questions.

Location
Cambridge Innovation Center
14th Floor, Charles Conference Room
One Broadway
Cambridge, MA 02134

Please note: CIC has several buildings in Kendall Square, two of them being adjacent to each other. The correct location for this event is the building with light colored concrete, vertical windows and a Dunkin Donuts on the ground level. You will NOT see a CIC sign. Refer to the image below.

Accessing from the T
Exit the Kendall T stop on Main St.
Cross to the side of Main St. with the Chipotle and walk up the street towards Broadway, passing the Chipotle on your left.
You will then round the corner to the left and One Broadway will be across the street diagonally.
Cross over Third St. and Broadway to arrive at One Broadway.
For all attendees Upon entering One Broadway, you will need to check in with the lobby security. You'll just need to show your ID and let them know you're going to the MassLandlords event and which floor.

Food
Breakfast:
Fresh bagels, large muffins, cinnamon rolls, coffee cake slices and scones with cream cheese, butter, and jam
Fresh fruit platter
Assorted fruit juices and coffee
Lunch:
Assorted gourmet sandwiches
Garden salad
Pasta salad
Assorted pastries
Soda, juice, water
*Please email [email protected] if you have any dietary restrictions and need a special meal.

*Dietary restrictions: Purchase a ticket and set your preferences at My Account one week prior to the event or earlier. Once set, preferences remain set for future events.

Masks welcome! Eating and drinking is not required. Please note: as we are unable to monitor the buffet, we are unable to offer a reduced ticket price for attendees who will not be eating.

Pricing
Open to the public. Membership is not required!

Public: $275.00
Members: $250.00
This event will not be recorded.

Register at: MassLandlords.net/events

The Housing Court will brief the SJC’s decision in Dacey v. Burgess (SJC 13286). In Dacey, the SJC concluded that the landlord could enforce the agreement that she reached with the tenant through mediation and recover possession of the leased premises, even though the underlying case was not brought as a summary process action.

In keeping with the court's tradition of public service and fairness, court staff will invite attendees to provide feedback on recent experiences. Note that we distinguish between procedural feedback and case law. For instance, we can share feedback on the process of entering a zoom hearing, but not about why a judge did or did not decide the way we wanted in a case.

Discussing active cases will not be allowed. This event will not be recorded.

Part of this presentation will be given by Benjamin Adeyinka, Deputy Court Administrator, Housing Court. In 2002, Ben started a career in banking and real estate. In 2009, he began working with Orlans Moran, PLLC as paralegal and subsequently as an attorney. Ben has represented numerous financial institutions in litigation matters, bankruptcy, and landlord tenant law. He has practiced in the United States Bankruptcy Court District of MA, the Land Court, Superior, District, and Housing Courts. In December 2014, Ben, decided to leave private practice to serve the public. He currently works as the Deputy Court Administrator for Housing Court, where he works closely with the Chief Justice of the Housing Court, Timothy F. Sullivan. Ben received his Bachelor’s in Communications from the University of Buffalo, a Master’s in Business Administration from Medaille College, and a Juris Doctorate from the Massachusetts School of Law with a concentration in Real Estate Law.

Part of this event will be presented by Alec Bewsee. Alec serves on the MassLandlords Board of Directors, is a founding member of the Western Massachusetts Real Estate Investors Association, is a Certified Massachusetts Landlord Level One Provisional™, and is a managing partner of Forge Property Management based in Westfield, Mass. He received his B.S., Cum Laude, in Electrical & Computer Engineering from Western New England University in Springfield, MA before going on to support various Fortune 100 companies in the high-technology sector including United Technologies and Lockheed Martin. Alec went full time in real estate and is an experienced renovator, property manager and investor.

Members register for no charge in just a few clicks!
Public attendees register via zoom!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Thursday, April 13th
Virtual Meeting Agenda
5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: Housing Court Virtual Meeting April 13, 2023
Time: Apr 13, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8761...

Meeting ID: 876 1725 1830
Passcode: Will be emailed and viewable online

Dial by your location
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
Meeting ID: 876 1725 1830
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kcB0...

Pricing
Open to the public. Membership is not required!

Public: No charge. Registration is required.
Members: No charge. Registration is required.
Public Registrants: Please note that by registering for this free event you will be automatically added to our mailing list. You can always unsubscribe from our mailing list, by clicking on unsubscribe link at the bottom of any email you may receive.

Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to Dacey v. Burgess .

Register at: MassLandlords.net/events

There will be no presentation, rather we will be available to ask questions and share information about Schedule E or other real estate tax matters. Please note: If you intend to work on your taxes at or after this event, you should file for an extension or else plan to e-file by midnight.

All the accountants are busy so there will be no accountant on this zoom. We will not be giving tax advice.

Attendees can come with intent to share information or ask questions, either way is welcome!

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Tuesday, April 18th
Virtual Meeting Agenda
5:00 pm Presentation
7:00 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.


Note: This event will end 30 minutes before sunset in support of participation in Yom HaShoah, Day of Holocaust Remembrance.


Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: Tax Chat Virtual Meeting April 18, 2023
Time: Apr 18, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8439...

Meeting ID: 843 9934 4008
Passcode: Will be emailed and viewable online

Dial by your location
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
+1 507 473 4847 US
+1 564 217 2000 US
Meeting ID: 843 9934 4008
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kE54...

Pricing
This event is closed to the public. Membership is required.

Members: No charge.
This event will not be recorded.

Slides and handouts if any will be uploaded to Rental real estate taxes .

Registration at: MassLandlords.net/events

The state sanitary code defines what every apartment in Massachusetts must do and be. Unlike the building code, which is usually inspected only at time of permit completion, the state sanitary code applies in all rentals all the time, and can be inspected at any time. Did you know it changed in half a dozen major ways April 1?

Few units are fully compliant as-is. We'll review the new code in easy-to-understand detail and help you get a sense of where you may need to make repairs or improvements.

The state sanitary code is your biggest liability in a nonpayment situation, where a renter is being taken to court. They will be able to counterclaim based on the condition of the apartment. If you anticipate having any kind of conflict resolution process with a renter, it's critical that your apartment is fully up to code and your position is one of blamelessness.

"This is my second time participating in the sanitary code session, and I still learned something new that we need to address in our building." -Beatrice
"Presentation was VERY informative and thorough." -Carol

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz

"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Wednesday, April 12th
Virtual Meeting Agenda
5:00 pm Presentation
7:00 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: State Sanitary Code Virtual Meeting April 12, 2023
Time: Apr 12, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8497...

Meeting ID: 849 7634 8314
Passcode: Will be emailed and viewable online

Dial by your location
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
Meeting ID: 849 7634 8314
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kcmS...

Pricing
Open to the public. Membership is not required!

Public: $30.00
Members: $10.00
Registration in advance is required.

This event will not be recorded.

Slides and handouts if any will be uploaded to State Sanitary Code .

This presentation will review summary process tier one procedure, also known as the status hearing. We will cover:

Applications for rental assistance.
Mediation.
Challenging delays under chapter 257.
And more!
Attendees will leave knowing why hiring an attorney is a good idea, or if you have to go it alone, how to increase your chances of successfully mediating.

Part of this presentation will be given by Attorney Jordana Roubicek Greenman, a real estate lawyer, recipient of the Super Lawyers Rising Star award 2012-2020, and one of Boston Magazine's Top Lawyers of 2022. Attorney Greenman has a solo practice with a main office in Watertown and additional office in Downtown Boston. Her practice consists of a broad range of real estate-related legal matters, including commercial and residential landlord/tenant disputes, condominium association representation, general real estate litigation and commercial and residential real estate closings. Attorney Greenman has a well-respected reputation for aggressively advocating for her clients' goals and ensuring beneficial outcomes at a reasonable cost. She was among the first attorneys to take legal action in response to the unfunded eviction moratorium and has been working as co-counsel on a pro bono basis with the recent Boston Eviction Moratorium.

"Attorney Greenman is such a great source of common sense and specialized wisdom!" -David
Purchase your ticket in just a few clicks!
Public attendees can purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Friday, March 24th
Virtual Meeting Agenda
12:00 pm Presentation
12:30 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: Tier One Virtual Meeting March 24, 2023
Time: Mar 24, 2023 12:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8649...

Meeting ID: 864 9068 3087
Passcode: Will be emailed and viewable online

Dial by your location
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
Meeting ID: 864 9068 3087
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kbjT...

Pricing
Open to the public. Membership is not required!

Public: $21.00
Members: $7.00
This event will not be recorded.

Slides and handouts if any will be uploaded to Tier One .

Register at: MassLandlords.net/events

This panel discussion will help us develop self-management, communication and conflict-resolution skills. We will particularly focus on high-conflict situations. We will cover:

How owners and managers can earn goodwill before drawing down on it.
"Going to the balcony" for mental separation from heated, emotionally charged tenant situations.
Phrases and approaches that de-escalate, especially where a renter escalates.
When renters threaten unnecessarily to call city inspectors or deny access to make repairs.
Identifying the time and place for simple listening vs. problem solving vs. going to court.
How to bring up difficult situations like unauthorized occupants, rent withholding, property damage, noise and nuisance and more.
Attendees will leave having been introduced to basic approaches, examples of phrases to use or avoid, and best practices for resolving difficult situations.

Part of this event will be presented by by Peter Shapiro. A graduate of MIT's Master's Program in City Planning, Peter founded and directed Mediation For Results, a Program at Just-A-Start Corporation, a nonprofit in Cambridge, Massachusetts. From 1990 to 2015, Peter and his team provided landlord counseling, mediation and homelessness prevention, and led landlord support groups across Metro Boston. Peter now provides Helpline and Member services for MassLandlords and also provides landlord counseling and mediation for the City of Boston. Peter is the author of The Good Landlord: A Guide to Making a Profit While Making a Difference.

Part of this event will be presented by Kris Snyder, member and Certified Massachusetts Landlord Level One Provisional. Kris has a professional background in customer service across several industries, including nonprofits. They are practiced at deescalation and diffusing via written communication inluding texts, chat and email. Kris also has sexual assault disclosure training via BARCC that has taught them valuable skills for making sure people feel heard and listened to when they are experiencing trauma or other stress. Kris has been a regular contributor to our members-only Facebook discussion group.

Networking time for this event will be moderated by Erin Zamarro. Erin is a real estate broker in Worcester, operating since 2008. She is a member of MassLandlords and the National Association of Realtors. Erin frequently works with buyers and sellers of multifamily or investment properties, as well as assisting property owners with rentals. She owns 8 units in Worcester.

Purchase your ticket in just a few clicks!
Public attendees can purchase your ticket in just a few clicks!
"No Sales Pitch" Guarantee
MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Monday, March 27th
Virtual Meeting Agenda
5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40 pm Presentation
6:40 pm Virtual Meeting ends
By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy
We have two formats of online events:

Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.
Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.

Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.

Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.


Topic: Communicating with Tenants Virtual Meeting March 27, 2023
Time: Mar 27, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8834...

Meeting ID: 883 4356 5941
Passcode: Will be emailed and viewable online

Dial by your location
+1 305 224 1968 US
+1 309 205 3325 US
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
+1 507 473 4847 US
Meeting ID: 883 4356 5941
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/kec4...

Pricing
Open to the public. Membership is not required!

Public: $21.00
Members: $7.00
This event will not be recorded.

Slides and handouts if any will be uploaded to Communicating with Tenants .

Register at: MassLandlords.net/events

This presentation will review our applicant qualifier in-depth.

Best practice for screening tenants includes using an applicant qualifier. This objective point-scoring system ensures that your very expensive rental property will not be rented to the wrong tenant based on "gut feel". Also, this guarantees applicants equal housing opportunity without discrimination.

We will walk through each box, what documentation you should expect from an applicant, and what changes you may want to make to suit your business. Emphasis on:
How to think about criminal records.

How Section 8 should be scored.
Is a credit score really worth so much?
What matters most in a housing history.
Why you should almost never listen to their current landlord.
And much more!

Attendees will leave knowing how to rank applicants for rental housing, pick the best renter, and document your rental application decisions.

Part of this presentation will be given by Doug Quattrochi, Executive Director, MassLandlords, Inc. Doug was a founding member of MassLandlords in 2013. He became the association's first Executive Director under new bylaws in 2014. Since then, he has scaled the organization from a core of 160 members in Worcester to approximately 2,500 dues paying businesses from Pittsfield to the Cape, and from an all-volunteer team to approximately 20 full and part-time staff plus 50 volunteers. Doug has been instrumental in advancing democratic governance mechanisms, including score voting for policy priorities and a staggered and democratically elected Board of Directors. Doug also oversees the RentHelper spin-off, which is expanding access to electronic banking for those of us who are unbanked or underbanked. Prior to MassLandlords, Doug held leadership roles in various Massachusetts startups, two of which are still operating. Doug holds a Master of Science in Aerospace Engineering from the Massachusetts Institute of Technology.

"Doug's presentation was excellent. He was very clear and provided detailed explanations." -Larry
"Doug always holds very informative classes full of substance and Very organized!" -Thomas
"Your answers to member's questions were most helpful." -Liz

Networking time will be moderated by Dana Fogg. Dana started his rental business in 1994 with his first Multifamily in Watertown. Since then, Dana and his wife have purchased and sold rental properties around the Metro West area. They now have 9 Units in Watertown and Marlborough. Dana is the Vice President of the Metro West Property Owners Association.

Purchase your ticket in just a few clicks!

"No Sales Pitch" Guarantee

MassLandlords offers attendees of directly managed events a "No Sales Pitch" guarantee. If a guest speaker offers services, their presentation will not discuss pricing, promotions, or reasons why you should hire them. We do not permit speakers to pay for or sponsor events. Guest speakers are chosen for their expertise and willingness to present helpful educational content. Your purchase of an event ticket sustains our nonprofit model.

Thursday, March 9th
Virtual Meeting Agenda
5:00 pm Sign-in and virtual networking: you can chit chat with others as people log in
5:40 pm Presentation
6:40 pm Virtual Meeting ends

By member survey, the business update has been reimagined as a set of convenient videos viewable anytime online.

Participation is Easy

We have two formats of online events:
Virtual meetings include optional audience participation via video, phone, and screenshare and, unless stated otherwise, are not recorded.
Webinars have limited participation options (typed questions only) and, unless stated otherwise, are recorded.

Our virtual registration desk is open for all events one hour starting 30 minutes prior to the event start time. Call 774-314-1896 or email [email protected] for live, real-time help signing in and using your technology.

If joining a virtual meeting, please use the zoom "test audio" feature. You will be allowed to talk to others if your microphone is good and there is no background noise. We reserve the right to mute anyone for any reason. Attendees without a microphone or who don't want to be heard can type questions.

Accessibility
Automatic closed captions may be activated at any time. Simply turn on this setting from inside the Zoom app.
Questions may be asked over microphone after using the "raise hand" feature of zoom. Questions may also be entered via the Zoom text chat box.

Virtual Meeting Details (hosted by Zoom)
We will share our video, audio, and computer screen and slides.
Optional: You can share your video with everyone, talk to everyone, and type chat with everyone. Video sharing is not required. Talking is not required.
Password will be emailed and viewable online.

Topic: Applicant Qualifier Virtual Meeting March 9, 2023
Time: Mar 9, 2023 05:00 PM Eastern Time (US and Canada)

Join Zoom Meeting
https://us02web.zoom.us/j/8935...
Meeting ID: 893 5762 1985

Passcode: Will be emailed and viewable online

Dial by your location
+1 312 626 6799 US (Chicago)
+1 646 876 9923 US (New York)
+1 646 931 3860 US
+1 301 715 8592 US (Washington DC)
+1 305 224 1968 US
+1 309 205 3325 US
+1 360 209 5623 US
+1 386 347 5053 US
+1 408 638 0968 US (San Jose)
+1 507 473 4847 US
+1 564 217 2000 US
+1 669 444 9171 US
+1 669 900 6833 US (San Jose)
+1 689 278 1000 US
+1 719 359 4580 US
+1 253 205 0468 US
+1 253 215 8782 US (Tacoma)
+1 346 248 7799 US (Houston)
Meeting ID: 893 5762 1985
Passcode: Will be emailed and viewable online
Find your local number: https://us02web.zoom.us/u/k9lS...

Pricing
This event is closed to the public. Membership is required.
Members: $7.00

This event will not be recorded.

Slides and handouts if any will be uploaded to Applicant Qualifier .

Tickets at: MassLandlords.net/events