Quote from @Loren Howe:
Thank you very much for giving me a much better picture of how commercial quotes work. I’m almost certain I never signed anything like a broker of record form so I’ll be interested to see how they blocked my agent’s quote. Hopefully on Monday my insurance agent can/is willing to reverse the block with whatever I need to sign.
One last thing I’m wondering, if anyone has insight, is why one quote would be 30% higher for what initially appears to be identical coverage. Is it likely as my broker said that her exact quote was “taken over” by the other brokerage? Can a new broker then tack on a much higher fee like this, or is it more likely that one broker conveyed different information about the property to Hartford?
With commercial insurance, there are many ways to value a building, structure coverage and set deductibles. There could be 25 different coverage items causing this change in pricing.
I have several questions that would need to be answered before I could suggest going through your PM instead of the new agent.
1) How did the PM submit signed authorization from you to Hartford take over the Hartford quote without your knowledge?
2) Does the PM have a licensed agent on staff to act as the liaison for the insurance placement? Most do not. Typically the commercial agent managing the PM's insurance program will do the presentation of the quotes. That is how we handle it.
3) If a fee is being charged, most stated require the agent to have you sign off on agreeing the the fee above and beyond the typically commission that is built into the commercial policy.
Personally, I would suggest going with the independent agent.
Best of luck with it.