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All Forum Posts by: Jacky Johnson

Jacky Johnson has started 37 posts and replied 74 times.

Today my tenant sent me a notice via text that my rental property has a sewage leak under the bedrooms and asked me to check it out. He also mentioned rats are living under the house biting away wood and pipes and he called a pest control company to trap, poison, and got rid of the rats and cost him $465 and he paid. He wants to deduct this amount from next month's rent and asked me to send him my email for the invoice. How should I handle this? Thanks!

Hi. I have a tenant who has been renting several years in my property. I was doing gardening work for him today and he mentioned that he wanted to pave grass in the backyard and plant scrubs in the front yard. He did an estimate for the pave grass job and showed me pictures of how he planned to plant the scrubs in the front yard. Does he need my permission to do this kind of landscaping work? If not, what kind of landscaping work does tenant need the landlord's permission to do? Thanks.

Hi I’m a new landlord and yesterday I received a letter from the department of building and planning residential rental inspection program that I need to pay a fee for their inspector to come to inspect my rental property for compliance in the program. Since this is the first time, I’m a bit scared, how should I prepare? Thank you.

Originally posted by @Percy Matsunaga:

@Jacky Johnson

I think this would be more of a personal preference. Here are some questions I would ask. 

Do you really need to refinance right now? Is there a reason besides lowering the amount of years on the loan? 

Could you use that extra $600 potentially to help pay down the principal 

What if I refinance just to lower the number of years on the loan? I don’t want to pay that extra $600 because I want to more cash in hand. Is that ok?

I have a rental property that still has a 22 year mortgage (originally 30-year) at fixed interest rate of 3.125% with monthly payment of $1750. I have encountered an opportunity to refinance at 15-year fixed loan of 2.625% (no point, no fee) for $350K (still owed the bank). I have done a deal analysis and with refinance, my monthly payment is $2354 and saved $38280 total. Should I refinance? If I do, what other things I still need to consider? Thank you.

Could someone please define these terms and explain the similarities and differences? Thank you.

I’m a landlord who decided to trim the trees in my rental property today and the tree leaves fell into the neighbor’s front yard. This neighbor saw the leaves falling onto her front yard and threatened to sue me for leaving her a huge mess, what should I do? Thank you.

If a landlord has paid her mortgage completely and just need to pay property tax and insurance. What is the best way to protect her property assets? What are the pros and cons? Thank you.

Originally posted by @Adam Martin:

I always use text and let tenants know up front that is the best way to reach me.  I check my email several times a day however things can fall through the cracks.  I feel that is how most people communicate now anyway and I have documentation of everything.  While this can't be used for any official notices this is just the most convenient way I have and works for now.  I try to avoid phone if possible because there is no record and is real time, with text I have opportunity to think through what I want to say so that everything is clear and I have a moment to think through options.  On more than one occasion after reading text I have had an immediate emotional response that I just didn't send and after thinking it through was able to be much more reasonable and professional.  


What is your way of documenting communication with tenants? Thanks.

Hi, I’m a new landlord. What is the best way to communicate with tenants if I have questions for them or inform them of tasks I will be performing in their home? Should I use text, email, written notice, or phone call? If I use email, should I use a dummy email to keep myself anonymous? Thanks.