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All Forum Posts by: Irene Nash

Irene Nash has started 0 posts and replied 138 times.

Post: Education besides Licensing

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

Hi @Neil Pradhanang, thanks for your note and I'm glad that was helpful (although probably only a little :). What you describe seems to be the situation in general, and it hasn't changed since I started nearly 20 years ago. There's a lot of info online, but mostly it's on marketing and getting people to work with you - not so much on the less glamorous part of actually developing the expertise that should be the compelling reason for people to work with you.

I will post back on here when I've got a few things that I think will be helpful quickly. And thumbs up to you guys for asking these questions and wanting to develop your skills, I think a lot of new agents feel the same way but the industry is not well set up to meet that need.

Post: Seller financing good or bad?

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

Also I know this sounds obvious but just in case, make sure they are completely clear on whether or not there's a balloon payment in 5 or 7 years, for example - a lot of time seller financing is amortized over 30 years but the seller wants to be cashed out earlier.

Post: Education besides Licensing

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

I'm sorry no one has responded to this so far, I checked back because I was curious as to what kinds of answers you would get from us pros... :)

You asked a really good question because from what I've seen all of the training new agents get for real estate consists of a) the real estate exam, which in real life teaches you very little about how to do real estate on a daily business, and b) tons of advice on marketing and getting sellers to agree to 'your price' and 'your marketing plan' - without ever actually teaching new agents how to correctly evaluate a home's market value or come up with a value-enhancing marketing plan to begin with. Not to mention, how to write an offer, do a home buyer presentation, etc.  Same as it was 19 years ago when I started.

It's true that marketing is really important, otherwise few people know you exist, but training on the competence end of things is severely lacking in my opinion. I'm not just venting, I'm actually creating training materials for real estate agents on how to do day-to-day real estate because I feel so strongly about this, but I don't have a pro account on here at this time and I don't want to break any forum rules. When I get some free stuff posted (or decide to get a pro account on BP) I'll come back and link to it here as long as that's OK with the moderators. Sorry to not have more info at this exact time, but I wanted to let you know that the lack of response to your question is completely not related to how important your question was, it is exactly the right thing to be asking as a new agent.

In the meantime, I believe these books are very helpful for business in general:

The 1-Page Marketing Plan by Allan Dib

Atomic Habits by James Clear

Finish - Give Yourself the Gift of Done by Jon Acuff (especially if perfectionism is holding you back)

Never Split the Difference by Chris Voss - a must-read book on negotiating, IMO.

All of these are good listens on Audible, especially the last one because voice tone is part of what he talks about.

Good luck!

Post: Need book recommendations

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

@Jingru Sui Awesome, you're already a step ahead of a lot of agents if you've listened to those two books! :)

Post: Need book recommendations

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

One book that encapsulates a lot of practical, core concepts about communicating and marketing is "The 1-Page Marketing Plan" by Allan Dib. I don't agree with everything in there (i.e. the over-the-top guarantee he talks about isn't something I would ever expect or demand from anyone else, so I would feel completely weird offering it myself), but in terms of summarizing basic effective marketing techniques in a very easy-to-understand and implement manner I felt like this was like 4 or 5 other books rolled into one.

Another great one is "Atomic Habits" by James Clear. Super effective when it comes to getting you to actually establish good habits in your life, which is totally applicable to business. (Marketing isn't rocket science but doing it consistently is apparently one of the hardest things in the world. ;)  This one is great on Audible, he has a good narration voice.

For negotiation, I highly recommend "Never Split the Difference" by Chris Voss.  Also a great one for Audible because voice tone is part of what he talks about and the narrator is awesome.

Hope this helps, good luck!

Post: First Year in Real Estate - Fees/Costs and Cold Calling

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

No problem Kat, feel free to PM me if you have questions as you get started. 

Post: First Year in Real Estate - Fees/Costs and Cold Calling

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

@Tommy Carey Thanks Tommy! :)

Post: First Year in Real Estate - Fees/Costs and Cold Calling

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

@Kat Wyninger How many people do you currently know, who you would currently say fall into what we call our "sphere"? This means friends, family, people we've done business with, people we work with or used to work with, people we know through community groups, etc.? 

From what I've seen most new agents are told they need to get business from cold calling and ads (I'm not knocking ads, or even cold calling, but the majority of agents in actual real life are not going to cold call no matter what - count me in that group), and at the same time they don't focus nearly enough on cultivating the sales and referrals that can come from their sphere - people who already know, like and trust you, or would if they had a chance to get to know you and your level of expertise a bit better.

If this helps at all, I started out with virtually no sphere (I knew 12 people in my working area when I started in real estate) and also virtually no knowledge of actual real estate. I had no problem passing the exam but would have struggled to tell you the difference between a split-level home and a two-story colonial. 

Fortunately I did learn early through Brian Buffini's client appreciation program how important it was to communicate at least monthly with everyone I knew in a way that showed both character and competence. That specific program ended up not being the best match for how I personally like to communicate, but that's a very individual thing and I think highly of him and his training.  And I never did any cold calling. Many of the successful agents I've seen start since that time (including one who started right when the recession hit) didn't do any cold calling either. A few tips:

1) Do everything you can to increase your expertise level right away. Get to know the forms by heart. Shadow any agent who will let you (who knows what they're doing). When you see listings come on, go preview them and then go do a market analysis yourself - then see how soon the home sells and for how much to judge your CMA.

2) Communicate with your sphere at least once a month, or better when starting out is twice a month, starting by announcing that you're in RE and asking them if it's OK for you to send them helpful real estate info and updates occasionally.

3) Send things that appeal also to people who aren't buying and selling - things that help them get more value, safety and enjoyment from their real estate. People who aren't currently buying and selling are great sources of referrals, they ALL probably know at least one person who will buy or sell a home at some point in the next year, and they are actually the much larger proportion of your sphere. Most of them will need to know you're competent before they'll hire or recommend you, understandably.

4) Do everything you can to increase your conversion rate at every step. Very small increases in your conversion rate at various stages can have huge effects on your bottom line. It's not as obvious or flashy as cold calling but in my opinion is probably more effective long term.

-- Find a friendly, non-salesy way to ask for referrals that doesn't make you feel weird.
-- Then, ask for referrals in person, and in writing, including your voice mail message and email signature.
-- Do open houses to increase your sphere, and bring leave behinds that ANYONE will want to take with them, branded with your card/info, etc. For example, sports schedules, a resource list (recommended contractors), farmers market schedule, community events, etc. Even people who like you at an open house and might have called you down the road will often lose your card or forget your info - it's worth the tiny bit you spend on a leave behind that they'll want to keep for a while.
-- Do a home buyer consultation with every prospective home buyer. Don't ask them to "sit down" with you, speak in terms of their needs and explain that most people find it very helpful early on to get a step-by-step overview of the home buying process so they know what to expect at every step along the way, which is totally true. I mention some of the things we'll go over (how to pick a good lender, the right home inspector, what to look for in a home, some things to watch out for), and mention that it also gives us a chance to get acquainted and figure out if we think we'll be a good match to work together. That takes the pressure off of them and is also totally true. Doing consultations like this with every prospective buyer will weed out people who aren't serious or willing to commit to a good agent, and the buyers you do end up working with will be much better informed, less fearful, and better able to make good decisions.

Sorry for the long post. Cost-wise if you go with a split fee office you typically don't have to pay anything if you're not selling, but you split commissions with the office, usually up to a top amount after which you may get 100% or at least a higher percentage for the rest of the calendar year, then you start over again. And yes you do have advertising and buying signs when you first start, but that doesn't have to be insane. IMO the success rate for new agents is higher than the dismal rate you've been hearing. Good luck!

Post: Questions for buyers agent

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

Hi David, I would also say make sure that they understand investment properties and know what a capitalization rate is. That sounds pretty obvious for someone who's going to work with an investor but is by no means a sure thing. They should understand that pricing for investment properties is based more on what cap rates comparable properties sold at than what sales prices they sold for. The other things I would ask any agent are things like what measures they take to make sure your interests are protected during a transaction, i.e. helping you keep track of timing on contingencies/deadlines so you don't miss a deadline that's in the contract. If you ask them to give you an overview of what's in a typical purchase and sale agreement they should be able to give you a clear, simple explanation of what's typically included and why - this will at least weed out people who don't have a good knowledge of the contract forms. Good luck!

Post: Following Up Made Me $50k this month.

Irene NashPosted
  • Realtor
  • Posts 138
  • Votes 174

@Russell Brazil Two thumbs up for meeting people in person early on, it saves so much time by weeding out the clients who "can't find" the time for an initial meeting - those are typically the people who will ask the most of our time without respecting it because they don't actually know what it is we do. In my experience, inviting prospective clients to a home buyer consultation very early in the process ensures that they know everything they need to know, makes them a better client if you decide to work together, weeds out people who don't want to invest the tiny amount of time or who aren't nice during the consultation or are not adequately prepared to buy a home, and it's so beneficial to the client that they're far more aware of the value the real estate agent brings to the process. A relatively small time investment on our part that can save mountains of lost time and frustration later on.