All Forum Posts by: Garrett Brown

Another vote for a simple spreadsheet. A great tip someone gave me recently was to put everything that you do in your calendar as well. This will give you two documented forms from now on. I'm not a big "put everything in my calendar" guy, but if you are, the calendar way should be easy to add on. I still only do spreadsheets weekly, though. 

I think on top of goodies like popcorn, Rice Krispy treats, etc., you can also leave things like toothbrush/toothpaste combos, sleeping masks, ear plugs, makeup wipes, and more, all add to the value and usability of the basket. You can buy these in bulk off Amazon, and it becomes very handy when guests forget these small things. Most never use them but it's helpful when they need it. 

My best tip is to find underperforming properties in your area (target the big PMs), find the general cross streets, use something like Zillow or local MLS to find the property based on pictures and general area, find the owner's contact info (Propstream, whitepages.com., local agent you know etc,), and then start reaching out.

That is a very condensed version of a high-level way to find co-hosting opportunities, but it has the best conversion rates.
Look into local FB groups in the area and see what client opportunities pop up over time. 

Quote from @Patricia Andriolo-Bull:

Sounds interesting...maybe ways to drive direct bookings?

 Great idea! I will definitely put it on the list and know the perfect person to chat with about direct bookings on a high level.

I agree with everyone here. You need a VA mixed with something like Breezeway Assist that can help answer the phone 24/7 for around $49.99 monthly per property.

Very market dependent but it's almost a guaranteed revenue booster. I don't have any brand preferences personally (I use Fantasy Spas at most of my units but I'm sure there are alot of reputable options), but just make sure wherever you place it is built to handle that type of weight. I empowered my cleaners at each place and paid for them to take additional hot tub training/certifications. 

If you are in a market that has alot of STRs, there is most likely reputable companies that will consistently service them. Make sure you talk with your insurance company on what you would need to faciliate these types of amenities in your rental. My area for example has to have certain signage and an emergency shut off button located directly by the hot tub. 

My favorite thing though I have transitioned to is outdoor bathtubs instead of hot tubs. Less electricity, no chemicals needed (drain easily and have the proper systems for it), and can have  the same effect. 

Hey, fellow STR superstars! We are excited to announce the launch of BiggerPockets short-term rental YT channel "BiggerStays". The first video just went live, and we have some fantastic content in the works to launch every week. Right now, our schedule is for new videos every Tuesday. What topics do you want to be covered on the channel? I know alot of requests for marketing tips have been coming in and that is one of my main areas to tackle.

Please contact me directly if anyone would like to submit their STR story to be featured on the channel. Anyone who subscribes and watches, we are truly so thankful. 

Youtube Link to subscribe

Hey Aaron, welcome to the forums! This is exactly what I do in different locations (glamping). I think you are on the right path. Domes are probably the cheapest to get up and offer good cash flow. They offer zero equity value, though. I think working with an architect to build something really unique and custom is always the best move if you have the budget for it. A lot to unpack here, though, to really decide. Do you want 3-4 cabins? Do you want 10-20 places on the land? What is the typical guest avatar in the area? What is your competition doing? 

Quote from @James R.:

In a highly competitive tourist market like New Orleans, I update my photos weekly.  The competition is fierce, so simply rearranging photos, swapping some in and out tells the algorithm that you're an "active" host and you'll be more visible on the platforms.  This is not only my experience, but when you call VRBO or Airbnb customer service, they will tell you the same thing.  

Interesting, I always wondered if it actually affected the listings. The fact they told you this through customer service makes it seem pretty accurate. 

I don't adjust my photos a lot except for redesigns. I will occasionally test out swapping and using RankBreeze to track any difference, but I usually go back to my favorite hero photos and top 5 anyway. 

I agree with @Garrett Kroll. You can cap the rates it charges, and if you have repeat guests you want to satisfy, provide them with a discount code. 

Just because your guest paid one price a year or two ago doesn't mean you haven't had higher expenses or more traction in bookings to add to demand.  Dynamic pricing can be a great tool when reviewed enough and in line with the market.