All Forum Posts by: Cory T.

@mike 

@Mike M. undefined Yes, unfortunately Airbnb is lacking in the customer service dept. I could go on a rant, but the bottom line is I have to hold for 35 minutes to an hour each time I call them which is just not very practical. Depending on what happens next I may have to unleash my PR hounds.  Shame on Aribnb.com

I will work with an local attorney on this one...however the situation is not pretty. Because this "vacation" renter has been there more than 30 days, we have to treat it like a regular rental. 

I was advised that the only way to proceed is with an unlawful detainer, and advised to proceed immediately. Tomorrow the plan is to have all notices served: 3-day notice to pay or quit, Notice to quit, and 60-day notice to quit. Attorney says leave all utilities as is. Tenants have 5 days to respond. If no response, its an automatic default (attorney reports this is the case 90% of the time). If they do respond, we go to court within 20 days. Fun stuff.

@joe 

@Account Closed Thanks for the suggestion.

@wayne 

@Wayne Brooks undefined Thanks for your support. Where are those biker buddies when you need them? :-)

@Mike M. Hi Mike, no I have not done anything illegal, or discriminatory. I think they just like throwing around those types of words.

@Mikael S. Unfortunately, Airbnb is not providing support.

Thanks so much for all the responses to date. I've been on the phone all morning handling this situation...working to find a landlord attorney in that area...did a phone consult, and I will continue to update on the progress.

@Account Closed Yes, Airbnb screened this tenant.

This is the long text message I received this morning from "the renter" after I informed thim that the electricity will be shut off the day after his reservation expires:

Cory, I have consulted my attorney. As I said multiple times already, I am LEGALLY occupying the domicile (E104). My nature of work fr
om home is dependent on having electricity, and my income while working averages $1000-$7000 per day, involving over 2000 customers in U.S. alone. IF THE
ELECTRICITY GETS CUT OFF I WILL BE LOSING MONEY EVERY DAY.
I am pressing charges for blackmail and damages caused by your negligence and malicious misconduct, including $3800 PID Espresso machine as well as medical bills for my brother's hospital visit after he got sick here drinking unfiltered tap water (Ulcer). Not only what you do is illegal, it is also extremely discriminatory in nature and had caused me and my brother a lot of stress and suffering."

Hello All,

I have a one-bedroom vacation rental condo in Palm Springs that has been listed on AirBnB for about a year now. I have my first stressful problem: a vacation renter with a 44 day reservation who will NOT leave now that the reservation has expired. (Payment was received for first 30 days, but not for the remaining 14 days). This is all new, to me, and I believe I have a professional scammer on my hands.

Unfortunately Airbnb has not provided support, and is only helping me via email responses every 48 hours or so. The information from Airbnb has been confusing, convoluded and contradictory at best. The summary is that somehow Airbnb collected payment for the first 30 days rental, and was unable to collect payment for the remaining 14 days. The renter has been there 14 days without paying. Today is the date that this reservation expires. (Original reservation May 25-July 8th.)

The tenant is refusing to leave, and sent me a text message this morning that borders on blackmail. I believe he is a professional scammer, and I now need to hire an attorney.

Has anyone had to deal with a similiar situation, or have advice to offer? Does anyone have a landlord-tenant attorney recommendation for the Palm Springs area?

Thanks for reading, and thanks for potential suggestions/solutions. 

Sincerely,

Cory

Unfortunately, looks like I'll be held up on the other side of the bridge this evening and won't make it to Oakland. Thanks, and I hope to make it out to the next one!

-Cory

Hi All,

Thanks for the tag J, I've been in and outta town, but plan to attend on 3/20.

Cheers,
Cory

In State / Out of State?

In-state for now...but current CA market has me now opening my mind to out of state.

Strategy?
Buy and hold/fix (cosmetic) and hold

Type of properties?
New to REI, have one small vacation rental condo in SoCal--may rinse and repeat as this approach has been positive in terms of my education in cosmetic rehab, prop mgmt and cash flow. Also interested in purchasing a 2-4 multifamily duplex in greater bay area.

Looking for?
At this point interested in building my general RE knowledge.

Can offer / knowledgeable about?
Marketing/management of vacation rental property...and all things tennis. :)

I would also put a plug in for flipkey.com, which has drawn more of a Canadian/European market for my vacation rental.

Hello J Martin and Co.:

I'm a little late to the thread, however I do plan to attend the event at 6:30pm tonight.

I live in SF, and work in the health care field...new to REI, in the learning/info gathering phase right now.

In State / Out of State?

In-state (for now...)

Strategy?
Buy and hold/fix (cosmetic only) and hold

Type of properties?
New to REI, have one small vacation rental condo in SoCal--may rinse and repeat as this approach has been positive in terms of my education in cosmetic rehab, prop mgmt and cash flow. Also interested in purchasing a 2-4 multifamily duplex in greater bay area.

Looking for?
At this point interested in building my general RE knowledge.

Can offer / knowledgeable about?
Marketing/management of vacation rental property...and all things tennis. :)

Cheers,

Cory