I thought my ordeal with ABC was over but 8 months after I switched I still am paying for their mistakes...
For a "turnkey" property, the plumbing at the stack was still original. Just got that repaired and another $1900 bill, thanks! Then today I received notification that the previous tenant left a 4K water bill unpaid. The water, of course, is in my name but they pay ABC (if they ever do). Since ABCs statements don't have line items for what's actually going on with the property. Since more often than not, tenants do NOT pay and they rely on the landlord insurance they provide for you, you think that everything is going smoothly. That is, until you place a new tenant and see the damage or get stuck with utility bills from previous tenants.
Any competent management company would have never let it get this far.
For a quick summary of what's happened just with the numbers (I'll ignore their awful service and lack of responding to investors):
*Tenant moved in on 3/1 and never paid a FULL rent payment from 3/1-November when the eviction process started. Tenant final balance $6500
*ABC did NOT get a rental suitability certificate
*Tenant damage - $6800
*Fix ORIGINAL plumbing on a "turnkey" property - $1900
*Unpaid Water Bill $4000
Total - $19,200
There are certainly risks in investing in real estate and certainly not your local market. That said, this experience has been very much an outlier.
I think based on this thread it's pretty clear that ABC is a mess. If a class action suit is in process, I would be interested