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All Forum Posts by: Account Closed

Account Closed has started 6 posts and replied 35 times.

@Jay Walsh - agreed on being ok with the tenant (although the tenant was placed without my approval as requested). The comment on negligence was in the tenant not paying a full month’s rent for 5 months. Months 3-5 received no rent at all. I would say your job is to make sure the tenant pays and maintains the property, no? They had no business being in the property. 

I had no knowledge of this until 8 months after the lease began. I would hardly call that transparent. 

Regarding the water bill, it has already been paid. As I mentioned in another post, much of the balance was run up while not under your management but you were still reveiving the bill and didn’t forward to me nor the new management company. You are more than welcome to help fight it though in the meantime. I’d be glad to send it to you and leave a glowing review of you helping when you don’t need to if successful.  

Of course I can. The point is that the bill doesn’t come to me and there didn’t appear to be a need to.

After looking at the bill, I do see that some unpaid usage was when the property was no longer under ABC’s management and we were evicting the tenant (I would correct the original post but can’t) BUT the bill was being sent to them and they chose not to notify and forward to me. 

Seems pretty messed up to me. 

Appreciate your wanting to help and give guidance but I’m simply relaying my poor experience of ABC as have many others. 

See below

Originally posted by @Caleb Heimsoth:

@Account Closed you say it goes Into the name of the property owner.  Isn’t that you? 

No. It is sent to the management company or whatever. I never see a bill. This is the same in my other market when the water is through the city.

I have the same set up with one of my properties and I can see if the bill isn’t being paid because I get it every month, via email completely separate of the property manager.

No need to get defensive.  I have read these threads and try to

I'm not being defensive. While it may not make sense to you, this is simply how things were with ABC. Apologies if you felt being attacked. ABC gets landlord insurance that guarantees you get paid regardless of whether the tenant pays or not. Seems great on the surface, but then you find problems (big ones) down the road.

Jay - glad to see you respond quickly now. Perhaps if you communicated in a timely manner while you managed my property, I wouldn't be with another management company. Or at least I would have delayed it a bit longer... 

I'm not bashing your company, I'm simply stating facts. 

The turnover received more than one bid.  The tenants you placed completely trashed the property and had ZERO business being in the property after not paying a full month's rent for 5 months. I would consider your management gross negligence.


Originally posted by @Jay Walsh:

@Account Closed  Curt while certainly i own that our communication was not up to par.  Some of these expenses you are listing here are outrageous.  Clearly your new management company is gauging you.  Never ever have we had a turnover from tenant damage of $6800 in 8 years! A stack should NOT cost you $1900.  Thats over $1000 too high.  If you just reached out to us (as opposed to bashing us) i would have happily gave you a second opinion.  Even for a client that likes to bash ABC we really are here to help especially in those cases.  In fact, in the future please ask.  I am sure we will get it done significantly cheaper then your new PM.  Matter of fact sounds like you should be bashing them.  

With regard to your tenant.  I am sorry to hear that, but as you know thats the business and you should have had 2 months security to mitigate any losses.  Its not a lot but its something.  Again, happy to help in the future if you so chose to ask for a second opinion.

Responses below. I'm assuming based on your questions you aren't very familiar with ABC and the issues that investors have had? Either way, as evidenced by this thread, it's been a disaster for many investors...

Originally posted by @Caleb Heimsoth:

Curt Frieden if the water is In your name you never checked to see if it was being paid?

No. It goes in the name of the property owner. I generally don't make a habit of checking that utilities that aren't getting paid when I get a monthly deposit in my account for. Every other PM company I've worked with uses Appfolio and provides line items when it is the owner's responsibility and it's very easy to see when a tenant gets behind.

Most turnkey companies don’t replace plumbing. Not sure if you were expecting that or what.

When they promote the product as a complete gut with new plumbings and electrical, then yes, I expect it.

Did you not notice rent not being paid for 6 months?

No offense, but it's clear you aren't familiar with how they pay their owners when rent isn't being paid. Feel free to read my other posts in this thread for further explanation. Owners have no idea if they are paying or not.

I thought my ordeal with ABC was over but 8 months after I switched I still am paying for their mistakes...

For a "turnkey" property, the plumbing at the stack was still original. Just got that repaired and another $1900 bill, thanks! Then today I received notification that the previous tenant left a 4K water bill unpaid. The water, of course, is in my name but they pay ABC (if they ever do). Since ABCs statements don't have line items for what's actually going on with the property.  Since more often than not, tenants do NOT pay and they rely on the landlord insurance they provide for you, you think that everything is going smoothly. That is, until you place a new tenant and see the damage or get stuck with utility bills from previous tenants. 

Any competent management company would have never let it get this far.

For a quick summary of what's happened just with the numbers (I'll ignore their awful service and lack of responding to investors):

*Tenant moved in on 3/1 and never paid a FULL rent payment from 3/1-November when the eviction process started. Tenant final balance $6500

*ABC did NOT get a rental suitability certificate

*Tenant damage - $6800

*Fix ORIGINAL plumbing on a "turnkey" property - $1900

*Unpaid Water Bill $4000

Total - $19,200

There are certainly risks in investing in real estate and certainly not your local market. That said, this experience has been very much an outlier.

I think based on this thread it's pretty clear that ABC is a mess. If a class action suit is in process, I would be interested

Post: Property Owner name on Lease Agreement with Management co?

Account ClosedPosted
  • Investor
  • Costa Mesa, CA
  • Posts 39
  • Votes 7
Originally posted by @John Woodrich:


This could be because the person is not licensed to handle property management.  Believe in MN you need to have a realtor license to engage in property leasing transactions.  Not sure what state you are dealing with but in MN it would be a license law problem and that may be why it is "there company policy"...

 This is in PA. I don't think that's the case here. They are a pretty large management company with over 2K properties under their management (supposedly) but I suppose anything is possible!

Post: Property Owner name on Lease Agreement with Management co?

Account ClosedPosted
  • Investor
  • Costa Mesa, CA
  • Posts 39
  • Votes 7

Update - this is not the law as they initially mentioned, simply their policy... I can work around this by using an entity but still not the desired result...

Post: Property Owner name on Lease Agreement with Management co?

Account ClosedPosted
  • Investor
  • Costa Mesa, CA
  • Posts 39
  • Votes 7

This is the first I've seen this and can't find a definitive answer, hoping someone smarter than me can share input.

I have recently switched management companies for one of my properties and now that we have a new tenant in place, this management company is insisting that my name and initials are on the lease as the landlord.

I've worked with 3 management companies across 2 states and have never had a request for me to add my name and sign off on the lease agreement. I obviously don't want anything personally identifiable on the lease for a variety of reasons.

This management company is suggesting this is the law but can't provide the actual law. Now stating it's their "policy".

Anyway, has anyone else experienced this? It's a first for me for sure...

Thanks

Post: Most Tax Effective Way to Purchase This Storage Facility

Account ClosedPosted
  • Investor
  • Costa Mesa, CA
  • Posts 39
  • Votes 7

Thanks @Jon Holdman.

You're right, I prefer not wait that long :).

I think I may be able to do something along the lines of this video, https://www.youtube.com/watch?v=GpN9Jn4KRZo. I know Andy and sort of understand this scenario... Need to go through it again but this is a potential option that may work.

I'm thinking do a master lease with an option to purchase and 100% of the rents going toward the principal of the purchase or something similar. I think that could work but not 100% just yet. We'll see.


Regarding the accountant suggestion. I did speak to my accountant and he said there wasn't any real tax advantageous way to do this sale. Sounds in line with your post but I think there could be a creative way to do this deal that we're not thinking of...

Thanks again