All Forum Posts by: Farnaz Z.

Great advice! Thank you! 

I have an applicant who's going through a rental screening process A.T.M. His girlfriend, in her early 20s, does not have SSN nor does she have an ITIN and she's unemployed so she cannot get screened. The guy is meeting the rental criteria income wise. They're currently renting in Denver under only the guy's name but since the girlfriend is pregnant, they need to move to a bigger place. What's the best way to navigate this situation regarding the application process as well as the lease administration? TIA for your guidance!

@Theresa Harris thank you for the tips. They didn’t have to break the door thankfully but they had to break my $200 touchscreen lock and then sent me a 300+ locksmith bill as well as a 900+ junk removal bill although there were no furniture left in the unit and the junk removal people only removed left over food from the fridge and the freezer!!! They’re invoicing me for 6 men labor for a 1000 sq. Ft. Empty Condo…

You’re right on firing them. I did fire them on July 31st and they returned my security deposit but they are telling me that I should include the locksmith charges and the junk removal costs incurred by them and billed to me, on the tenant disposition letter. 
thankfully I am almost done turning the property by my own contractor as the quotes they gave me were astronomical. This PM company has been in business for 40+ years so I’m in awe of their mismanagement of my property. They even provided me the wrong lockbox code for my condo, 3 days after the eviction. It took them 2.5 hours to figure out the correct lockbox code so they wasted 3 hours of my time and my brother’s time as he had to drive to the unit twice to gain access to the property. That happened after making 5 phone calls to their emergency repair department and threatening to sue them for refusing to grant me access to my property…my property manager contact was not picking up her cell phone stating that she does not pick up her phone on a Friday at 4:50 pm. That’s how entitled these people are. I have pages to write about their lack of service and their mismanagement of my property and their shameless efforts to rip me off with their unreasonable quotes on repairs…

Thank you for your post, really appreciate your advice!

@Bill S. thank you so much for your unbiased advice! I will probably end up having to report them to the real estate commission. When I nicely threatened them with a lawsuit, they didn’t budge and the VP of property management apologized several times and said: “I tell my staff, every time we have an eviction, we look like idiots”.

Drew Sygit, Thank you for your post. Here's something you might want to educate yourself about: What is a forcible detainer in Colorado?
https://www.courts.state.co.us/userfiles/file/Court_Probation/18th_Judicial_District/18th_Courts/Eviction%20Plaintiff(1).pdf
So forcible detainer is the step after the Writ of restitution is signed by a judge and it is even worse than an eviction record on file. Now we can get to your comment on the last paragraph; I simply asked a question and asked for advice from the community. I do NOT understand what you have stated about trashing PMs in general!!! What does that have to do with my experience??? You have completely gone off-topic here and you have NO right in doing that. Your post is one of those posts that I will have to ignore completely because you're making assumptions that are incorrect and totally partial towards PMs.

PM company did not send me an eviction report.

I got my report from running background check on the tenant with her first and last name and cross-referenced it with the info the management company provided me about her employment and other info.

Hello BP community,

I've had a terrible experience with a PM company in CO. They approved a tenant in Dec. 2023, with 4 prior evictions (latest being in 2018), and some other misdemeanors, and the PM ended up evicting them in early July. The tenant owes 3 months of rent, unpaid utilities, and trashed my 2022 built condo and left several days before the sheriff had to break into the condo as no keys or forwarding address was left by the tenant. Considering this tenant is most probably judgement proof, who would you go after in this situation? The PM company has it on their website that "If you have been evicted from a property, we consider this a legal event, and the application will be denied."

 When I looked into the tenant's background check, I found 3 forcible detainers and 1 civil filing from 2009 through 2018. When I asked the PM about this, here are their answers to my questions:     

Question: What is the reason for her application approval despite having multiple evictions? 

Answer: As I explained on the phone. I am seeing 0 evictions on our report.

Question: When asked about her rental history, you mentioned that her history was checked for the past 2 years, and she had been living with a family member for those years. Was she paying rent to family during those years? Can you please provide us with evidence of rent payments?

Answer: She was not rewarded any points for her landlord since it was family. She did get points for having the same rental since 2019.

My conclusion from their answers: I can NOT understand how 4 evictions slipped through the cracks!!! Looks like no rental history was checked as living with family and not paying rent, does not count towards rental history.

Other than filing a lawsuit, are there any other ways I can report this company? Or should I consider a lawsuit? (My total damages are around 10K) and I do not live in Colorado...

What would you do if you were in my shoes? 

What I do NOT want is for the previous tenant to have access to the mailbox and currently they do…

Hello BP landlords,

My property’s mailbox keys were not returned by the previous tenants and my management company is saying that they can not get my mailbox keys until a new tenant is in the property so they can request a key with a copy of the lease. 
is there any way I can request a mailbox key from the USPS before my unit is rented?

I’m an out of state landlord so can not physically go to the USPS office.

Thank you for your guidance on this matter…

P.S. the USPS owns my mailbox 

Thanks @Tracy Streich for the info! I did cancel our contract this morning after leaving several voicemails and emails. Please let me know if you know any reliable property management companies in Colorado.