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All Forum Posts by: Easton Hill

Easton Hill has started 20 posts and replied 65 times.

TLDR; Finding landlords who are interested in arbitrage is a by-product of targeting the right landlords, creating a valuable offering, then putting in the work. 

- - - - - 


I have a portfolio of 10 arbitrage units in Phoenix and work with three landlords. 

One of the questions I hear a lot from newbies trying to do their first STR arbitrage unit is that they can't find landlords willing to try it. I also hear from a lot of landlords that they aren't interested because it doesn't sound like a "Win" for them.

Here is what I've found works 
- - - - - - - 

(1) Picking your target correctly 

Theoretically, you could rent any residential space and Arbitrage it, but realistically you need to find a place where you, a total newbie, can create enough value to begin a partnership.  

SO Who can get value from working with a small-time "arbitrager"?

Not large complexes. They don't get any value from having 1-2 of their units as STR. It reduces the quality of the property for long-term tenants, introduces risk, and could potentially make the leasing desk look bad in front of their bosses. If they are interested in arbitrage they will work with a well-funded company like Sonder or Avant Stay or Marriott Apartment and can sign 50-100 + leases at a time. This shouldn't be your target as a newbie. 

Properties that are operated by a management company are also out. PMs are usually guarded about working with arbitragers and rightfully see them as a competitive threat. So calling on a listing that has a property management company already managing the property is a dead end. This shouldn't be your target. (there are some exceptions, but expectations don't make you money) 

So that leaves "individual landlords" who self-manage. Ideally, an individual landlord who self-manages a 2-8 unit property where you rent the majority of the building. 

(2) Creating a valuable offering: 

In business, you have to think about the problems your target customer has and then find a way to profitably solve them with a valuable offering. 

If an individual landlord works with you how does their life get better? How does their business improve? How do you reduce the risk of working with you? 

There are the questions your offering should answer! 

The most common benefits a landlord can get from an arbitrage agreement are: reduced vacancy expense, decreased maintenance costs (most arbitragers agree to fix any damage done by guests), increased rent (most pay a premium), reduced number of hours managing the property (aka it's more passive)

Some less common benefits, but still worth mentioning: Using the property to host their own guests at a lower rate during the "vacation season", Revenue sharing, arbitrage managing landscaping, and other management tasks. 

These benefits multiply the larger number of leases you can sign. The highest benefit will be if you can rent their whole building even if it means taking over leases one at a time over a year or so.

One of my partners went from self-managing a small complex doing 5-10 hours of management work a week to cashing checks and "catching up" with me once a month to see if there was anything they needed to be aware of. Nothing says value, like being able to go on an extended vacation knowing that rent will be paid on time and any problem that comes up will be fixed! 

They make more money, more passively -  it's a win-win.

(3) Sales effort

Like any business offering, it won't be for everyone. Some landlords value control over making more money. Some landlords want to manage themselves. Some aren't even willing to listen. That's ok and not worth worrying about! You only need to find 1-5 landlords that are open to it to get your first deal going. 

So go and find landlords that see the value in your offering, which requires "sales effort" 

Set up Zillow alerts for all multifamily units for rent in the desired area and call each new one that comes up.

Set up Zillow alerts for all small multifamily that "sell" (when properties transfer ownership landlords will be more open to talking)

Network with small multifamily relators about buildings that are under renovations and will have multiple units coming up that need to be filled (problem) where you can "pre-lease" the unit and pay the landlord the 1st day it's available (solution)

Look up commercial landlords that own strip malls and see if they have any residential properties. Commercial landlords "get it" because they rent out their property to small business people already, why would an apartment be any different?  

Find other arbitragers and "buy a listing from them" 

Whatever you do keep hustling and keep offering value! 

- - - - - - - 

Remember the name of the game is "How do I profitably solve problems for the people I want to work with!"

Post: Airbnb Arbitrage HELP

Easton HillPosted
  • Phoenix Arizona
  • Posts 65
  • Votes 69

I have a portfolio of 10 arbitrage units in Phoenix and it comes down to finding ways to provide value to self-managing "Mom & Pop" landlords. 

Large complexes don't get any value from having 1 of their units as an STR. It reduces the quality of the property for long-term tenants, introduces risk, etc. If they are interested in arbitrage they will work with a well-funded company like Sonder or Avant Stay.

SO Who can get value from working with an "arbitrager"? 

An individual landlord who self-manages a 2-8 unit property where you rent the whole building. This reduces their vacancy expense to $0, decreases maintenance costs (most arbitragers agree to fix any damage done by guests), increases rent (most pay a premium), and reduced the number of hours managing the property (aka it's more passive). 

One of my partners went from self-managing a small complex doing 5-10 hours of management work a week to cashing checks and "catching up" with me once a month to see if there was anything they needed to be aware of. They make more money, more passively - I got into the business and make money -  its a win-win. 

SO the question you need to ask is "how can I create more value for the people I'm trying to work with" once you nail that, you'll be able to find a landlord and get started! 

Pro-Tips; 

Set up Zillow alerts for all multifamily units for rent in the desired area and call each new one that comes up. 

Set up Zillow alerts for all small multifamily that "sell" (when properties transfer ownership landlords will be more open to talking) 

Network with small multifamily relators about buildings that are under renovations and will have multiple units coming up that need to be filled (problem) where you can "pre-lease" the unit and pay the landlord the 1st day it's available (solution) 

Remember the name of the game is "How do I profitably solve problems for the people I want to work with!" 

Post: Rules of thumb for STR acquisitions?

Easton HillPosted
  • Phoenix Arizona
  • Posts 65
  • Votes 69

 Thank you for the detailed response. Price to Revenue Ratio seems to be a consistent theme for "filtering through properties"! 

Post: Rules of thumb for STR acquisitions?

Easton HillPosted
  • Phoenix Arizona
  • Posts 65
  • Votes 69

TLDR; What are the "Rules of Thumb" for STR acquisitions?

In long-term rentals, there are plenty of rules of thumb that help you quickly decide if a listed property is worth pursuing. 2% rule, positive cap rate spread, etc. 


What are they for STR?

Quote from @Andrew Steffens:

We have 60+ units in Florida (Tampa metro mostly).  We are uniquely positioned to be one of the larger local providers so we have some reach (being integrated with Marriott HVMI, Jetblue, Google VR, Allegiant etc - these companies only work with 50+ units PM) but not so large we have high turnover and general disdain from our clients and renters like Vacasa.  In my opinion find a good local company where you can see their operation up close but big enough to have the important technologies and processes down pat.


 Awesome! Thank you! 

Quote from @Justin Rademacher:

The first question I always ask the management companies is how many properties do they have that they currently manage? With this, more is not always better. When vetting them I have had them walk potential properties with me and tell me what they think they could rent the place out for. I already have my number in mind. I also then ask them what opportunities there are to increase those rents.

Not all vacation rentals are the same. If a property has "value add" opportunity (turning the garage into a rec room etc) I want a rental management company that goes along with this vision. I try not to give the management company this vision ahead of time as they may simply just tell me what I want to hear.

Hope this helps a little


 A smart way to approach any sales process! Thank you!

Quote from @Luke Carl:

I wouldn’t want a manager that also does long term. Not for my short terms. 

Maybe you could just start your own PM! 


 Oh yeah! I 100% agree. LTR is a totally different game. The mindset is totally different. 

I've only "self-managed" thus far in my journey (10 listings in my local market) and am considering hiring a management company for the next deal/deals that I complete outside of my local market. Anyone can post a listing on Airbnb and take a fee, but I'm looking for a true pro! 

What criteria do you have when looking for a VRM? 

Post: Guesty and OwnerRez Pros and Cons

Easton HillPosted
  • Phoenix Arizona
  • Posts 65
  • Votes 69

Not sure if you want recommendations for other software, but I manage 10 listings and use Hostfully. While not perfect it's done a great job for me! I've also heard "Rave" reviews from tons of other industry pros about guesty!

My biggest recommendation is to write down all of the "Use cases" you would like and then determine which software actually works better for you personally. 

Quote from @Evan DeZaldo:

Hey there, 

I figured this was worth sharing since a lot of us here have been learning more about STRs and the STR 'arbitrage' space. Check our Airbnb's new updates that will allow for people to actually partner with other landlords: https://www.cnbc.com/2022/11/3...

Key Points:
- The company (Airbnb) said a new page on its site will list so-called Airbnb-friendly buildings that let tenants host their apartments just as homeowners do.

- Typically, rental buildings prohibit tenants from subletting for short stays.

- To start, Airbnb is showcasing 175 apartment buildings in more than 25 major markets.


     Here are my thoughts at a high level! 

    (1) This isn't "traditional arbitrage" - Arbitrage is where you lease then sub-lease a dedicated unit. This is something else. Depending on the apartment building you may be limited to renting out only 60-90 nights a year. So it allows traditional long-term tenants to legitimately rent out their apartments on a part-time basis. The key difference is that the host will live in the unit when not subleasing it on a short-term basis. 

    (2) This will increase the supply of STR apartments which will drive down average daily rents as more sellers compete for the same number of buyers.

    (3) I predict that the quality of these units will be much lower. Most travelers don't want to see pictures of the host's family on the wall when they travel or see "last week's" leftovers in the fridge. 

    As an "Arbitrager" myself, I see a variety of problems that could come up for the building owners and staff, but hey, they didn't ask me before launching!