All Forum Posts by: Delina Ortiz
Delina Ortiz has started 2 posts and replied 4 times.
Post: How can I capture more Investors with Larger Portfolios as a Property Manager...?

- Property Manager
- San Clemente
- Posts 4
- Votes 0
Hey BP,
My name is Delina and I work as a full time BDM / Property Manager in Orange County Ca and the company I work for is Real Property Management Agile in San Clemente.
So, our largest fish at the moment is an 8 apartment complex and we really appreciate the cash flow that 8 whole units can bring!! We also have a few duplexes and 4-plexes here and there. My point, what have you done as a pm to advertise to OR capture owners and investors who own large apartment complexes or something to that effect? What works best for you when it comes to catching the bigger fish?
Networking and SOI?
Advertising to the tenants to spread the word?
Referrals?
Word of Mouth?
Having a sales pitch ready to go for this type of owner/investor?
Luck?
I am open to your ideas and any nuggets of wisdom will help!
All the best,
Delina
Post: Enforcing Rules at a Complex that is known to have issues...

- Property Manager
- San Clemente
- Posts 4
- Votes 0
Quote from @Drew Sygit:
@Delina Ortiz, would determine what type of tenants you are dealing with, based upon rent ledgers from previous PMC.
If they are crappy tenants, plan on losing many of them or having to evict them if you really want them to follow your rules.
If they are good tenants, follow @Kim Meredith Hampton's advice about "earning" the right to enforce new rules, by making improvements. Giving something to get what you want:)
Then it's a win-win for all.
Also, you may want to slowly introduce the new rules, one at a time. Create too many new rules and most of us will get defensive.
Be sure to also include any penalties when you issue new rules.
This is great! I will be sure to look into her content. Gotta love BiggerPockets!!
Love your ideas. Going to use these for sure.
D.
Post: Enforcing Rules at a Complex that is known to have issues...

- Property Manager
- San Clemente
- Posts 4
- Votes 0
Quote from @Kim Meredith Hampton:
@Delina Ortiz, I know it can be tough being the “new sheriff in town”, but I think you already can see your taking the bull by the horns. First off, Maybe show them something cosmetic that you can do to show your “cleaning “ up the place and not just “telling them what to do”. Whatever you do, make sure that you a firm, fair and consistent across the board in all your requests.
You got this. Put it out there in writing to everyone
This is great, thank you very much. I think that will help to stimulate progress...
Blessings,
D.
Post: Enforcing Rules at a Complex that is known to have issues...

- Property Manager
- San Clemente
- Posts 4
- Votes 0
Hey ya'll! I work at Real Property Management (RPM Agile) of San Clemente as a property manager and agent. I just onboarded an 8 unit apartment complex a month ago and it is now time to begin enforcing rules and regulations. It is up to me to fix the parking situation, coordinate a major cleaning in the common areas, and much much more. With that being said, how can I safely, legally, and kindly but firmly enforce the rules that need to be followed to clean up the mess that is this complex? My thoughts were maybe type these things up and mail them out / post them in the complex. I don't know how that will land and if it is a good idea. What have some of ya'll done to clean up the act of your problem tenants in a complex? Trying to be as effective as possible on my first shot so that they will take me seriously. I was able to get every single unit signed up online and pay rent on July 1, so they respect me, but how can I make sure I keep that up while also respecting them? Thanks!!!!