@Sharon Powell
I actually run the HUD-VASH program for Humboldt County, not all that far away from you, and are lumped in the same region as the VA in SF, so I've probably worked with whomever is working with your vet before. Hopefully I can offer some helpful advice.
As great as HUD-VASH is, it is absolutely not a cure for all problem tenants. I find that the vets I work with that have evictions on their record often struggle to make future rentals work, even with support. While HUDVASH tenants have a substantially better success rate than your average Section 8 tenant due to the VA support system that comes with the program, it doesn't mean that the behaviors that brought about those evictions always go away.
I'd look at the following:
- What % of market rent would you be getting with the tenant on the program?
- If there is a discount, is it one you'd be ok with in order to help one of our nation's veterans?
- What caused the move from Houston to SF? Most people don't move across the country when they get evicted.
- Have you met her social worker? If there's a future issue, a good relationship with the social worker is important, they want to work with you to solve problems, so its always helpful to meet before there are any.
- What does the previous landlord say about the eviction? While some evictions are actually mostly on the landlord, I'm always skeptical of the ones where rent is withheld for repairs, as it usually indicates a poor relationship and use of legal resources to solve the problem before someone gets evicted. I'm not saying it didn't happen as she states, but I am just saying its more likely to have not.
- I'm guessing you're renting a 3BR unit if its for a family of 5. If this isn't the veteran for you, there's always the possibility of calling the social worker and explaining that you don't feel comfortable with this tenant due to the eviction, etc. but would love to still rent to someone in the program. If the social worker has half a pulse, they'll find someone else. While there are relatively few families in the program (most vets receiving services are actually older single males), SF is a big enough program where they should have another family with a 3BR voucher at the moment.
- If you do feel comfortable with the tenant, or are still on the fence, get a maximum deposit to help buffer yourself from risk. There are multiple programs in SF that help with deposits, including a veteran specific one, so the tenant should be able to afford a hefty deposit to get in the door. At 2x the rent in CA (don't know if that's also the same for SF) that can be a big number when you're dealing with SF rents, so should give you some piece of mind.
- One last thought, assuming you're happy with your experience with the program, definitely continue to develop a relationship with your local social worker/program. If you keep them appraised of upcoming vacancies and what your criteria are, they'll do their best to find you vets as quickly as you have space for them. Especially in areas like SF where the HUD formula for allowable rents tends to lag the market, the less time social workers like myself have to spend looking for available units and hand selling clients to landlords, the more face time the housed veterans get and the more veterans get/stay housed. It can be a really good and profitable relationship.